Sales Development Representative, Inbound

About The Role

Ramp is seeking self-motivated Inbound Sales Development Representatives with high social intelligence and a natural inclination for selling to accelerate growth. This role is on the front lines of Ramp’s fastest-moving pipeline, engaging prospects who have already expressed interest and converting them into high-quality sales opportunities.

Key Responsibilities

• Respond to and qualify high-volume inbound leads via phone, email, and video outreach with urgency and precision.
• Conduct consultative discovery conversations to understand prospect pain points, priorities, and buying intent.
• Leverage BANT and ICP criteria to assess deal quality and route opportunities appropriately.
• Strategically multi-thread high-value inbound accounts, identifying additional stakeholders and decision-makers.
• Partner closely with Account Executives to transition qualified opportunities and support deal expansion.
• Maintain accurate and detailed activity, notes, and pipeline data in Salesforce.
• Continuously refine talk tracks, objection handling, and discovery techniques based on performance data and feedback.

Requirements & Tech Stack

• Strong written and verbal communication skills with a confident, energetic phone presence.
• Comfort operating in a fast-paced, inbound-heavy environment with daily call and activity targets.
• High level of curiosity and ability to quickly understand complex business challenges.
• Strong time management skills and the ability to prioritize high-intent opportunities.
• A metrics-driven mindset with a commitment to tracking, analyzing, and improving performance.
• A self-starter mentality with comfort navigating ambiguity and evolving processes.

Nice to Haves

• Prior experience in a customer-facing, SDR, or sales role, especially in inbound or high-velocity environments.
• Experience qualifying leads or handling high call volumes.
• Familiarity with CRM tools (Salesforce preferred).
• Experience at a high-growth startup or in financial services.
• Bachelor’s degree from a four-year university.

Benefits Available To All Full-time Ramp Employees (Global)

• Flexible PTO
• Centralized home-office equipment ordering
• Health and wellness stipend
• Budget for intra-office travel
• Weekly coffee stipend

United States Specific Benefits:

• 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
• One Medical annual membership
• 401(k), including employer match on contributions
• Fertility HRA (up to $10,000 per year)
• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
• Pet insurance
• In-office perks: lunch, snacks, drinks, and more
• Relocation expense coverage to NYC or SF (if needed)

Canada Specific Benefits:

• Group medical, dental, and vision coverage through Sun Life
• Life, AD&D, and disability coverage
• Fertility drug coverage (up to $4,000 lifetime)
• Group Retirement Plan with employer match (RRSP + DPSP)
• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
• Employee Assistance Program and virtual care through Lumino Health

United Kingdom Specific Benefits:

• Private medical insurance through Freedom Elite
• Virtual GP and at-home care via eMed x Livi
• Workplace pension through Penfold, with salary sacrifice option
• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay