Sales Development Representative

About the Role

As a Sales Development Representative, you will research potential clients, connect with and educate prospects, and qualify leads through outreach such as cold calls, emails, or social networking, with the purpose of scheduling demos for your Account Executive.

Location: Austin, TX (Downtown Austin) - Hybrid, in office on Monday, Tuesday, and Thursday, plus additional days as required. Daily in-office attendance is required for the first month during training.

Key Responsibilities

• Grow your individual book of business by proactively generating new qualified leads.
• Identify, connect with, qualify, sort, and track leads.
• Hustle to achieve and exceed various core metrics, quotas, and KPIs, such as a minimum number of daily cold calls and emails.
• Display exceptional cold-call prospecting using consultative phone skills, including the ability to clearly articulate, inspire, project confidence, influence, overcome objections, and remain resilient.
• Utilize Salesforce to ensure activities are documented properly, contact information remains updated, opportunities are forecast accurately, and adequate information regarding the prospect and/or opportunity is communicated.
• Maintain knowledge of market conditions and competitive activities.
• Other duties as needed.

About You

• Competitive eagerness to set yourself apart and achieve success.
• Aggressive, energetic self-starter who enjoys working in a quota-driven environment, works well under pressure, and enjoys being on a large team.
• Superior verbal and written communication skills via phone and email, with a keen attention to detail and excellent follow-up skills.
• Excellent listening and analytical skills to assess the interests of prospects.
• Experience meeting minimum call volume and/or talk-time goals.
• Strong organizational skills and ability to manage time and workload.
• Technical aptitude and the ability to successfully demonstrate and convey the value proposition behind NinjaOne’s IT management software.
• Coachable and eager to learn, with a solid work ethic and positive attitude.
• Ability to work independently, prioritize tasks, honor rules of engagement, and follow policies, processes, and procedures.

Bonus Skills

• Experience with Salesforce (or other CRM).
• Experience with SalesLoft and other sales tools.
• Experience working in or with, or selling to, IT departments, Resellers, MSPs, and Director/C-Level IT executives.

Requirements

• No degree requirement.