Customer Support Intern
NimbusPost
Gurugram, Haryana, IndiaFresher6d agovia LinkedIn
Key Responsibilities
- Handle customer queries over calls, emails, and chats.
- Help customers with shipment tracking and delivery issues.
- Coordinate with courier partners to resolve problems.
- Handle customer complaints and follow up on pending issues.
- Assist customers with billing and payment-related queries.
- Maintain customer records and update reports.
- Ensure timely resolution of customer issues and maintain customer satisfaction.