Retail Sales Associate, FT

About the Role

The CHEF’STORE Sales Associate helps maintain an atmosphere of superior customer service, promoting the US Foods strategy: Great Food, Made Easy. As a key member of the team, you will fill a variety of roles, including Cashier, Stocker, and Customer Courtesy. You must be passionate about service and model this behavior in all aspects of job performance. During a shift, you will be assigned to any of our departments, depending on customer and/or business needs.

The starting rate is $21.30/hr.

Flexibility to work Monday - Sunday based on business need between the hours of 5:00 am and 8:00 pm.

Key Responsibilities

Front End

• Ensure all customers have an impeccable CHEF’STORE experience by developing and maximizing relationships with store customers.
• Utilize all tools and skills learned in the CHEF’STORE Way training and model behavior in the store.
• Perform sales and cash functions in the POS efficiently and accurately.
• Scan merchandise using a handheld scan gun or 10 keypad.
• Weigh product on countertop scales as necessary.
• Look up any product that will not scan.
• Ensure each item’s barcode is accurately reflected in the system and report discrepancies to the Front End Lead or Manager of Day (MOD).
• Perform cart-to-cart transfer of all products at checkout, including a visual inspection for product tampering.
• Perform duties as receipt checker, verifying cart content vs. purchases as customers leave the store.
• Perform store opening and/or closing functions at the front end based on assigned shift.

Sales Floor and Stocking

• Ensure a continuing focus on increasing sales and managing shrinkage.
• Work with customers to ensure they find the products they need and are made aware of all other services available.
• Assist in receiving inventory shipments and maintaining and stocking shelves in a neat and orderly fashion.
• Ensure proper rotation and product quality audits.
• Report any low stock levels to store management.
• Ensure all merchandise is properly labeled, including blaster tagging unscannable merchandise, applying catch weight labels, and affixing PLU tags to produce items.
• Replenish sales floor daily by down stocking freight from top stock.
• Ensure the oldest product is brought down first and stocked in accordance with FIFO.
• Utilize reach trucks and pallet jacks for movement of product and stocking.
• Utilize computer programs such as Microsoft Word and Excel, and proprietary software as needed.
• Ensure all products are easily accessible, visually appealing, and constantly available.
• Assist with price changes as directed by the Pricing Lead and Store Management.
• Assist in the opening and closing duties of the store.
• Participate in the inventory and cycle count process as needed.

Customer Courtesy

• Ensure the facility is well-maintained and a safe environment for staff and customers by following safety policies and practices.
• Notify store management of any safety issues and correct if possible.
• Ensure the cleanliness of the sales floor, front end, and restrooms.
• Utilize cleaning equipment to assist in these duties.
• Ensure the cleanliness of the parking lot and store entry area.
• Gather carts from the parking lot and cart corrals and bring them back to the designated area, ensuring they are clean and operable.

Requirements & Tech Stack

• Microsoft Word
• Excel
• POS systems
• Handheld scan gun
• 10 keypad
• Countertop scales
• Reach trucks
• Pallet jacks
• Proprietary software

Qualifications

• Minimum 6-12 months retail cashier and/or stocking experience required.
• Minimum one year retail selling and/or customer service experience preferred.
• Must possess the desire and ability to deliver exceptional customer service and adaptability and willingness to assist other employees.
• Provide each customer with fast, easy, efficient, and professional service.
• Must demonstrate good, solid common sense and the ability to think logically.
• Must possess a basic mathematical aptitude.
• Must be motivated and self-driven with the ability to multi-task, prioritize, and work independently or within a team.
• Must be able to work a flexible hourly schedule, including holidays and weekends.
• Must possess basic computer skills.
• Must possess cash handling experience.
• Proficiency utilizing general office equipment.

Education

• High School Diploma or equivalent work experience required.

Physical Demands

• STAND: CONTINUOUSLY
• WALK: CONTINUOUSLY
• LIFT 1-10 lbs: CONTINUOUSLY
• LIFT 11-20 lbs: CONTINUOUSLY
• LIFT 21-50 lbs: CONTINUOUSLY
• LIFT 51-100 lbs: FREQUENTLY
• LIFT Over 100 lbs: OCCASIONALLY
• CARRY 1-10 lbs: CONTINUOUSLY
• CARRY 11-20 lbs: CONTINUOUSLY
• CARRY 21-50 lbs: CONTINUOUSLY
• CARRY 51-100 lbs: FREQUENTLY
• CARRY Over 100 lbs: OCCASIONALLY
• PUSH/PULL: FREQUENTLY
• CLIMB/BALANCE: FREQUENTLY
• STOOP/SQUAT: FREQUENTLY
• KNEEL: OCCASIONALLY
• BEND: FREQUENTLY
• REACH ABOVE SHOULDER: FREQUENTLY
• TWIST: FREQUENTLY
• GRASP OBJECTS: CONTINUOUSLY
• MANIPULATE OBJECTS: CONTINUOUSLY
• MANUAL DEXTERITY: FREQUENTLY