Field Service Technician, Night Shift

Job Title: Field Service Technician, Night Shift

Location: Seattle, WA

About Rivian

Rivian is an automotive company building emissions-free Electric Adventure Vehicles.

Role Summary

This position is for emerging to mid-level Technicians focused on growing technical skills and customer experience. As part of the junior talent pipeline, you will work under the mentorship of senior technicians and leadership to support EV repairs, inspections, and field service operations. This role thrives in dynamic, fast-paced environments and requires strong communication skills and a passion for innovation. While based at a service center, there may be involvement in remote work, mobile service, or plant operations.

• Shift: Monday through Friday with rotational Saturdays
• Schedule: 4:30pm - 1:00am
• Differential: 15% pay differential for hours between 6:00pm - 6:00am

Key Responsibilities

• Perform or assist with assigned vehicle diagnosis, repairs, installations, and inspections at service centers, mobile routes, or remote locations.
• Learn to identify and explain the product line, EV framework, tools, and accessories.
• Establish peer relationships and work under the mentorship of senior technicians.
• Utilize technical resources and follow repair procedures efficiently, prioritizing quality and safety.
• Conduct road tests on vehicles post-repair to verify quality and ensure operational safety.
• Assist with parts operations, including ordering, receiving, shipping, inventory tracking, and work order/expense reporting.
• Maintain proper, detailed technical notes and documentation for all repairs.
• Interact with customers, families, third-party affiliates, and suppliers with high professionalism.
• Identify process areas for improvement and provide feedback.
• Participate in service campaigns or containment initiatives.
• Actively engage in required training and stay current on technical skills.
• Maintain high-quality work with minimal supervision as experience increases.

Requirements & Tech Stack

• General & Operational Requirements:
• High School Diploma, GED, or recognized equivalency credential is preferred.
• Minimum age of 21 years old.
• Valid driver’s license with a clean driving record (no suspensions or revocations within the past 3–5 years).
• Ability to drive a non-commercial truck and trailer is preferred.
• Availability for a standard 40-hour workweek, including potential shifts on weekends, holidays, early mornings, evenings, or overnights.
• Flexibility for travel to regional locations or production facilities.
• Proficient with laptops/computers in Windows or Mac environments.
• Familiarity with work order management systems.
• Eagerness to learn, strong organizational skills, time management, and high attention to detail.
• Ability to perform physical tasks, including sitting, standing, walking, bending, kneeling, reaching, and lifting up to 50 lbs.
• Education & Experience:
• Graduation from an accredited automotive repair school/program is highly preferred.
• 0–3 years of hands-on experience in an automotive shop or technical environment.
• Basic exposure to electric vehicle (EV) / hybrid frameworks or experience in fast-paced start-up environments is a plus.
• Technical Foundations (Junior Level Focus):
• Foundational understanding of basic electricity theory (high voltage vs. low voltage awareness).
• Familiarity with basic circuit measurement tools (DVOM).
• Introductory exposure to reading electrical schematics.
• Familiarity with basic hand and power tools.
• Entry-level tire repairs.
• Basic vehicle alignments.
• Basic understanding of diagnostic workflows and troubleshooting steps under guidance.