Laboratory Support Technician

SSM Health

Monroe, WI0–12 yrs1h agovia LinkedIn

About the Role

This is an entry-level position with a primary focus of phlebotomy.

Job Summary

Under direct supervision, this position performs routine laboratory tasks according to procedures. May perform phlebotomy and/or waived testing. May also perform a variety of general clerical duties to support the laboratory department, including receptionist and secretarial support, admission activities, and order entry processing.

Key Responsibilities

  • Assists customers by answering phones and responding to customer inquiries.
  • Assists laboratory staff in the daily operation of the lab by collecting, labeling, processing, and preserving blood, urine, and other specimens according to established laboratory procedures.
  • Enters, accesses, and executes lab orders in the appropriate laboratory and electronic medical record system.
  • Cleans and maintains laboratory supplies and work area.
  • May update statistical records, labels tubes, and schedules processing runs.
  • May perform phlebotomy and/or waived testing.
  • Identifies patients using two identifiers.
  • Performs a variety of administrative and clerical duties including admission activities, insurance verification, order entry processing, and medical record processing.
  • Works in a constant state of alertness and safe manner.
  • Performs other duties as assigned.

Requirements & Tech Stack

  • Phlebotomy
  • Waived Testing
  • Electronic Medical Record System
  • Two Identifiers (for patient identification)

Qualifications

Education

  • High School diploma/GED or 10 years of work experience.

Experience

  • No experience required.

Physical Requirements

  • Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
  • Frequent sitting, standing, walking, reaching, and repetitive foot/leg and hand/arm movements.
  • Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
  • Frequent use of hearing and speech for oral communication. Ability to hear alarms, malfunctioning machinery, etc.
  • Frequent keyboard use/data entry.
  • Occasional bending, stooping, kneeling, squatting, twisting, and gripping.
  • Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
  • Rare climbing.

Required Professional License And/Or Certifications

State of Work Location: Illinois, Missouri, Oklahoma, Wisconsin

  • Basic Life Support HealthCare Provider (BLS HCP) - American Heart Association (AHA)

Work Schedule

  • Part-time, 24 hours per week on a variable shift.

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