Produce Associate

About the Role

The Produce Associate at The Winn-Dixie Company increases customer confidence and loyalty by promoting and executing consistent and compliant operating conditions. This role involves stocking and rotating products to ensure freshness and appeal, and providing courteous, knowledgeable, and prompt service. The company values diversity and supports an inclusive environment.

Key Responsibilities

• SERVICE (60%)
• Create a welcoming environment for customers, making them feel important and appreciated.
• Ensure the department is merchandised per plan.
• Deliver daily conditions that meet company expectations for at-shelf product availability, freshness, quality, and value.
• Offer product samples, answer product questions, and assist customers in finding or suggesting products.
• Ensure customer requests and special orders are fulfilled.
• LEADERSHIP (20%)
• Promote trust and respect among associates through collaboration, teamwork, and communication of company, department, and job-specific information.
• Break down pallets to prepare produce for the sales floor, cooler, or backroom to optimize sales and reduce shrink.
• Operate department equipment and tools.
• Adhere to all local, state, and federal laws, and company guidelines.
• FINANCIAL (10%)
• Maintain inventory/stocking conditions and report any discrepancies.
• Stock and rotate department produce to ensure freshness and date control.
• Review/inspect products for quality and freshness and take appropriate action.
• Restock and use supply items efficiently to eliminate waste and maintain the lowest supply cost.
• Utilize production planning tools to accurately produce fresh products and ensure discarding or markdown processes are followed to reduce shrink.
• Ensure product is held at the proper temperature per food safety guidelines and retain documentation of temperature logs per policy.
• COMPLIANCE/SAFETY (10%)
• Ensure company standards for safety, proper food handling practices, sanitation, and productivity are maintained.
• Adhere to all regulatory compliance requirements pertaining to food safety, USDA & Country of Origin Labeling (COOL), and DOA.
• Execute all product recalls and withdrawals in a timely manner, ensuring all items are secured and removed from customer access.
• Reinforce safety programs by complying with safety procedures and inspecting and identifying unsafe conditions to report to store management.
• Notify management of customer or employee accidents.
• Report all safety risks, issues, and illegal activity, including robbery, theft, or fraud.
• Ensure adherence to wage and hour policies and regulations.
• Cultivate a culture of safety within the store.
• Ensure self and all associates are working safely and have received necessary safety training.
• Ensure Hazardous Assessments are posted for associate reference and that Personal Protective Equipment (PPE) is available and utilized by all associates executing tasks within the department, as required.
• Ensure equipment is in good repair; report and assist with remediation (e.g., lock out/tag out of equipment) of safety hazards within the department.

Requirements & Tech Stack

• Technology: Computer applications for online training.
• Equipment:
• Overall Required: Cleaning supplies and equipment, general office equipment, register, pricing gun, scales, scanner, various material handling equipment (racks, carts, pallet jacks, shopping carts).
• Department Specific: General hardware tools (ladder, pliers, wire cutters), floral equipment (helium tank, cutting implements, heat shrink dryer), Ice machine, shovel, produce equipment (watering machine, pineapple corer, various knives), wrapping equipment.
• Preferred: Baler/compactor, box cutter.
• Personal Protective Equipment: Goggles, Gloves, Cutting Gloves, Back Brace.

Qualifications

• Age: Must be 18 years of age.
• Authorization: Authorization to work in the United States or the ability to obtain the same.
• Background: Successful completion of pre-employment drug testing and background check.
• Skills:
• Strong customer service skills.
• Exceptional interpersonal, motivational, and communication skills.
• Education:
• High School / GED (Preferred).
• Language: English. Spanish (Preferred).
• Experience: Supervisory Experience (0-3 yrs minimum).

Environmental Factors

• Working Conditions: Indoor, outdoor, cold, freezing, heated, and wet/humid working conditions.
• Safety Risk Factors: Frequent twisting of back and/or neck, walking on slippery or cluttered surfaces, working with hazardous equipment, exposure to sharp objects. Occasional exposure to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions, and other toxins.
• Physical Demands: Regularly required to stand or walk, utilize manual dexterity, talk, see, hear, smell, and perform repetitive movements with hands and/or feet. Frequently required to reach at waist level or overhead, carry, push, or lift up to 50 lbs. Occasionally required to sit, balance, stoop, kneel, crouch, and climb up to 10 ft.
• Pulling Requirement: 250 lbs.
• Shift Type: Varied shifts.
• Overnight Travel: Occasional.