Business Operations Associate

About the Role

The Business Operations Associate supports the department with various tasks, including communications and documentation control, reporting responsibilities, project coordination and analysis, and internal process improvements. Associates act directly in support of an internal lead for the projects they are assigned to and often support ad hoc requests and issue resolution at the lead’s direction. Associates are expected to be good communicators, collaborators, and coordinators as they will often need to support different functional groups during project execution.

Key Responsibilities

• Collation and compilation of information and data for reporting deliverables
• Preparation, issuance, and maintenance of project documentation and communications
• Maintenance and distribution of action item lists, trackers, and other team support as required
• Documenting existing business practices and training materials, recommending optimization improvements, and presenting potential solutions to stakeholders
• Supporting stakeholders in training and adoption of standardized processes, tools, systems, and optimizations as relevant
• Ad hoc analysis and one-off projects may be assigned based on specific department needs

Requirements & Tech Stack

• Adobe Acrobat
• Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Typing and data-entry skills
• Ability to quickly learn different web-based computer programs
• Experience with developing and managing project-based plans, budgets, and reports
• Solid foundation in basic arithmetic, percentages, and formulas for analysis-based calculations
• Microsoft Teams (preferred)
• Visio (preferred)
• Power Automate (preferred)
• Dynamics 365 (preferred)
• Oracle Primavera P6 (preferred)
• Microsoft Project (preferred)
• Data visualization/reporting tools (e.g., OTBI, PowerBI, Tableau) (preferred)

Qualifications

• High school diploma required.
• College degree or maritime academy required.
• Intermediate or expert level with Adobe Acrobat and Microsoft Office products.
• Proficient in typing and data-entry skills.
• Ability to work with other professionals in a professional and respectful manner.
• Experience with developing and managing project-based plans, budgets, and reports.
• Solid foundation in basic arithmetic, percentages, and formulas.
• At least 1 year of relevant work experience preferred.
• Experience in defense industry or consulting background preferred.
• Experience utilizing data visualization/reporting tools to develop reports and run analysis (e.g., OTBI, PowerBI, Tableau) preferred.
• Experience with database querying methodologies preferred.
• Experience with Microsoft Teams, Visio, Power Automate, and Dynamics 365 preferred.
• Familiarity with User Experience and/or User Interface design concepts preferred.
• Familiarity with developing process or training documents preferred.
• Familiarity with Scheduling/Planning software and tools (e.g., Oracle Primavera P6, Microsoft Project) preferred.

Employment Requirements

• Can work in the US.
• Ability to gain U.S. Security Clearance.
• Undergo and pass a drug screening and background check.