Academic Advisor (US SaIes)

Job Title: Academic Advisor (US Sales)

About Simplilearn

Simplilearn.com is the world’s largest professional certifications company. With a library of 400+ courses, we've helped 1 million+ professionals advance their careers. Simplilearn has over 2000 employees worldwide and our customers include Fortune 1000 companies, top universities, leading agencies, and hundreds of thousands of working professionals.

About the Role

This role is part of the B2C sales function for our International Business Groups (US Market). The role will drive new customer acquisition, customer relationship management, operations, and reporting. The position is for an Inside Sales role working a night shift.

Key Responsibilities

• New Customer Acquisition
• Conversion of leads received through various marketing channels.
• Preparing short-term and long-term sales plans towards reaching assigned goals.
• Consistently achieve revenue targets in line with team/organizational objectives.
• Proactively identifying cross-selling/up-selling opportunities with existing customers.
• Identifying references through the existing customer base to increase the sales pipeline.
• Customer Relationship Management
• Understanding customer requirements and passing on insights towards product portfolio improvement based on customer interaction/feedback.
• Key Account Management.
• New account development.
• Operations and Reporting
• Managing pre-sales to post-sales support activities for assigned products/geographies.
• Ensuring the highest customer satisfaction.

Requirements

• Open to work between 6:30 PM – 4:30 AM (Night Shift).
• Excellent communication skills (Verbal and Written).
• Graduate in any discipline.
• Neutral Accent for interacting with a global customer base.
• Work From Office (Location: Bangalore - HSR Layout).

To apply, send your resume to [email protected].