RECRUITER L3 1

About the Role

The purpose of the role is to source and hire the right talent against the requirements shared by the business and ensuring a positive employer brand experience for the candidate throughout the hiring process.

Key Responsibilities

• Hire the required talent from different sourcing channels

• Understand business projections and urgency of talent requirements across order and cadre demands, skill type, volume vs. niche.

• Create a sourcing plan as per hiring channel mix and cost considerations.

• Utilize job portals, consultants, and employee referrals to find the right fit from the industry or within Wipro.

• Facilitate the selection process with the technical panel for shortlisted candidates.

• Facilitate different selection tests like technical programming language skills.

• Conduct HR evaluation rounds and negotiate with candidates on salary and position.

• Obtain necessary approval from the tower lead/head, ensuring hiring is strictly as per Wipro's salary range to meet average cost per candidate targets.

• Formally roll out the job offer to selected candidates and coordinate for offer acceptance.

• Motivate, engage, and maintain relationships with selected candidates until their joining.

• Coordinate with the HRSS team for background verification of selected candidates.

• Communicate with Business Teams and Managers regarding the status of joining.

• Manage Candidate Experience throughout the recruitment process

• Conduct candidate connect and pre-hiring engagement activities to ensure a healthy joining ratio.

• Adhere to Wipro guidelines, processes, and protocols regarding responsiveness, clarity, compensation structure, SLAs, quality, and auditability in all candidate communication, aiming for zero valid escalations on the hiring process.

• Resolve candidate concerns and manage escalations, turning around negative experiences.

• Daily maintain data on the recruitment tool (Synergy) and upload candidate documents.

• Ensure weekly, monthly, and quarterly dashboards are updated and readily available for management review.

• Conduct meetings with WMG teams to update on progress, risks, and issues involved in hiring for a position and seek help if necessary.

• Follow checks and balances placed by the recruitment team and conduct regular reviews with management to ensure reliability, quality, and integrity of recruitment data.

Performance Metrics

• Fulfilment Targets: Numbers per quarter as per plan (Fulfilment ratio, net add).
• Average Recruitment Cost Per Person: Deviation from Wipro salary range.
• Customer Satisfaction: Candidate Experience (Zero escalations), Hiring Manager satisfaction score.
• Cost of hiring: Deviation from Channel Mix and Budget.
• Compliance: Deviation from Source-to-Hire policies, Online / Tool data reliability (100%).

Requirements & Tech Stack

• Recruitment Tool: Synergy