Public Areas Attendant
The Ranch at Rock Creek
Philipsburg, MTFresher1h agovia LinkedIn
About the Role
The Public Areas Attendant is responsible for maintaining the cleanliness, safety, and presentation of all interior and exterior common areas, including lobbies, restrooms, offices, hallways, and outdoor spaces. This role contributes to a welcoming environment for guests and staff and ensures guests' first impression aligns with luxury standards. The Attendant promotes a positive image of the property and responds promptly to guest needs.
Key Responsibilities
- Cleans and maintains all public spaces according to Standard Operating Procedures and as assigned.
- Plans for the day by considering scheduled activities and events.
- Stocks linens, supplies, and amenities for team use; assists with guest deliveries.
- Monitors the condition and functionality of appliances, furniture, and fixtures; reports necessary repairs.
- Supports laundry operations and housekeeping services during high-demand periods.
- Maintains safe, secure, and healthy environments by following safety standards and legal regulations.
- Keeps storage and supply areas tidy, organized, and properly stocked.
- Ensures equipment is properly maintained by following operating instructions.
- Promotes teamwork and service excellence through communication and coordination with other team members.
- Responds to guest requests and concerns promptly, professionally, and with discretion.
- Performs additional duties as assigned.
Qualifications
- High school diploma or equivalent required.
- Valid Driver’s License preferred.
- At least 6 months of prior housekeeping, custodial, or hospitality experience preferred.
- Strong attention to detail and ability to work with minimal supervision.
- Ability to maintain confidentiality and professionalism.
- Ability to stand, walk, bend, and reach for extended periods.
- Ability to lift and move up to 50 lbs. regularly.
- Ability to work both indoors and outdoors in varying weather conditions.
- Comfortable using radios, email, or communication devices and responding in a timely manner.