Manager Trainee
Tower Loan
Louisville, MSFresher3h agovia LinkedIn
About the Role
The full-time Manager Development Program is designed to provide Manager Trainees with the knowledge, skills, and experience needed to thrive in consumer finance and grow into leadership roles. This program spans 10-12 months and includes hands-on experience in customer service, sales, financial management, and branch operations.
Key Responsibilities
- Become proficient in customer service, sales, marketing, finance, and operations.
- Develop long-term customer relationships by listening to customer needs and recommending the best service.
- Offer optional products to serve new and existing customers best.
- Contact customers regarding payment reminders and arrangements.
- Assist Manager in exceeding established office goals.
- Learn and provide support in management responsibility duties such as delegating employee workload and analyzing loan documents.
- Develop and demonstrate skills in all management aspects, including recruitment, staff development, performance management, and leadership.
- Perform all other duties as assigned.
Requirements & Tech Stack
- High School Diploma or GED
- Willingness to relocate upon promotion into management
- Must have a valid driver’s license and reliable vehicle
Preferred:
- Sales, Collections, or Customer Service experience
Schedule
Monday through Friday from 8:30 AM to 5:30 PM, with some extended hours during the week as needed, which may include Saturday.