Client Support Specialist

About the Role

Corpay is seeking a Client Support Specialist - Accounts Payable Operations for its Corpay Cross Border division, located in Bala Cynwyd, PA. This role involves supporting established business clients with invoice processing, payment-related tasks, data entry, issue resolution, and daily client service requests. The position is ideal for individuals who enjoy client interaction, are comfortable with computer systems, communicate professionally, and possess a detail-oriented and punctual work ethic. Formal, hands-on training will be provided. This role reports to a manager and involves collaboration with clients, coworkers, supervisors, and internal operations teams.

How We Work

Corpay offers a hybrid work model, with four remote workdays and one in-office day per week at the Bala Cynwyd, PA office. The company provides an assigned workspace for in-office days, company-issued equipment, formal training, and ongoing support.

Key Responsibilities

• Reviewing international invoices and accurately entering invoice and payment information into Corpay systems.
• Learning customized invoice-processing and automation solutions.
• Supporting clients with inquiries, requests, invoice issues, and file exchanges.
• Performing accounts payable and payment-related tasks according to client instructions.
• Researching and resolving client issues.
• Communicating clearly and professionally with clients, coworkers, and supervisors via email and other channels.
• Working efficiently across multiple computer systems with high accuracy.
• Adhering to established procedures, compliance requirements, and internal controls.
• Managing assigned work to ensure timely and accurate completion of time-sensitive tasks.
• Building strong client relationships and becoming a trusted point of contact.

Requirements & Tech Stack

• Strong general computer skills.
• Touch-typing ability with a focus on speed and accuracy.
• Experience using Microsoft Office.
• Strong written and verbal communication skills.
• Ability to work accurately and efficiently with minimal supervision.
• Ability to organize and prioritize multiple responsibilities in a fast-paced environment.
• Strong attention to detail and ability to identify errors or discrepancies.
• Dependable, reliable, and accountable work style.
• Ability to work independently in a remote environment while staying connected to the team.
• Ability to work in the Bala Cynwyd, PA office one day per week.
• Previous experience in client service, customer service, office administration, data entry, accounts payable, or financial services is preferred but not required.
• Experience in customer service, banking, retail, hospitality, healthcare, administrative support, call centers, or other fast-paced service environments may be beneficial.

Qualifications

Previous accounts payable or international payments experience is not required.

Benefits & Perks

• Medical, Dental & Vision benefits available the 1st month after hire.
• Automatic enrollment into 401k plan (subject to eligibility).
• Virtual fitness classes.
• Robust PTO offerings (holidays, vacation, sick, personal, volunteer time).
• Employee discounts (wireless, gym, car rental, etc.).
• Philanthropic support.
• Company-wide contests and prizes.

Pay Transparency

The expected hourly salary range is $21 to $25.