Customer Support Executive

Job Title: Tax Associate

Company: Dhruv Tax Consulting Pvt. Ltd.

Work Location: Shaikpet, Hyderabad

Shift Timings: 9:00 PM - 6:00 AM IST

Working Days: Monday to Saturday (Sunday off)

Cab Facility: Not provided

Job Type: Full-time, On-site

About the Role

Dhruv Tax Consulting Pvt. Ltd. is looking for detail-oriented and motivated candidates to join our team for a non-voice backend process. The role involves reviewing client documents, processing information, maintaining accurate records, and supporting U.S. tax-related operations.

Key Responsibilities

• Review and process client information and supporting documents.
• Accurately enter, verify, and maintain data in internal systems.
• Review documents for completeness, accuracy, and consistency.
• Assist with U.S. tax-related backend processes as per company guidelines.
• Identify missing or inconsistent information and coordinate with the relevant team for clarification.
• Maintain proper documentation and client records.
• Follow company procedures, quality standards, and data confidentiality requirements.
• Complete assigned tasks accurately and within deadlines.
• Coordinate with Team Leads and Managers when required.

Requirements & Tech Stack

• Good written English and basic communication skills.
• Strong attention to detail and accuracy.
• Basic knowledge of accounting, finance, or taxation is an advantage.
• Good analytical and problem-solving skills.
• Basic knowledge of MS Excel and computer applications.
• Willingness to learn U.S. tax processes and company-specific procedures.
• Comfortable working in the US Night Shift.

Qualifications

• B.Com / MBA or equivalent qualification.

Freshers and candidates with relevant experience may apply.