RECRUITER L2

Role Purpose

The purpose of the role is to source and hire the right talent against the requirements shared by the business and ensuring a positive employer brand experience for the candidate throughout the hiring process.

Key Responsibilities

• Hire the required talent from the different sourcing channels

• Understand business projections and urgency of talent requirements across order and cadre demands, skill type (type A/B/C), volume vs. niche etc.

• Create a sourcing plan as per hiring channel mix and cost considerations.

• Utilize job portals, consultants, and employee referrals to find the right fit from the industry/ within Wipro.

• Facilitate the selection process with the technical panel for shortlisted candidates.

• Facilitate different selection tests like technical programming language skills.

• Conduct HR evaluation round and negotiate with the candidate(s) on salary, position etc.

• Take necessary approval from the tower lead/ head, ensuring hiring is strictly as per Wipro’s salary range, minimizing exceptions to meet average cost per candidate target.

• Formally roll out the job offer to the selected candidate(s) and coordinate with him/ her for offer acceptance.

• Motivate, engage, and maintain a relationship with the selected candidate(s) until their joining.

• Coordinate with the HRSS team for background verification of the selected candidate.

• Communicate with Business Teams and Managers on the status of joining.

• Manage Candidate Experience throughout the recruitment process

• Conduct candidate connect and pre-hiring candidate engagement activities to ensure a healthy joining ratio.

• Adhere to Wipro guidelines, processes, and protocols with respect to responsiveness, clarity, compensation structure, SLAs, quality, and auditability in all candidate communication, and deliver Zero valid escalations on the hiring process.

• Resolve candidate concerns and manage candidate escalations.

• Maintain daily data on the recruitment tool (Synergy) and upload all candidate documents.

• Ensure weekly/monthly/quarterly dashboards are updated and readily available for management review.

• Conduct meetings with WMG teams to update on progress, risks, and issues involved in hiring for a position and seek help if necessary.

• Follow checks and balances placed by the recruitment team and conduct regular reviews with management to ensure reliability, quality, and integrity of recruitment data in the system.

Performance Measures

• Fulfilment Targets: Numbers per quarter as per plan (Fulfilment ratio, net add).
• Average Recruitment Cost Per Person: Deviation from Wipro salary range.
• Customer Satisfaction:
• Candidate Experience – Zero escalations.
• Hiring Manager satisfaction score – As per plan.
• Cost of hiring: Deviation from Channel Mix and Budget – as per plan.
• Compliance:
• % Deviation from Source-to-Hire policies – Zero.
• Online / Tool data reliability – 100%.