Technical Inside Sales Engineer

About the Role

Seeking a driven and motivated engineer to join our sales team, focusing on growing business with existing customers and developing new business. This position involves applications engineering and inside sales support in a result-driven, fast-paced environment. The role includes extensive formalized training under a mentor to develop skills and gain an understanding of CaptiveAire products, go-to-market strategies, application engineering processes, business development, and sales strategies.

Key Responsibilities

• Building relationships with existing and new customers.
• Application engineering to apply products using sound engineering principles.
• Project management of installations in progress, managing schedules/plans to ensure timely equipment delivery.
• Providing service and technical support for existing equipment.
• Supporting end users to maintain high levels of customer service, including assisting contractors with wiring and remote troubleshooting.
• Providing integrated application engineering and design support for ventilation applications, aiming for sustainable products and latest technologies.
• Working directly with Engineers, Contractors, End Users, and Food Service Dealers.
• Performing daily inside sales support and application engineering tasks.
• Responsibilities may include presentations, quotes, submittals, and technical product support.
• Educating and promoting CaptiveAire products through conference calls, meetings, presentations, and product demos.
• Researching and developing new business opportunities with new and existing users.
• Providing top-notch customer service with a willingness to go above and beyond.
• Prioritizing quick turnaround times.
• Continuously evaluating and improving processes and the customer experience.

Requirements & Tech Stack

• 0-5 years experience.
• 4-year technical degree in a mechanical, electrical, construction, or science-oriented curriculum is preferred.
• Excellent computer, organizational, and communication/presentation skills.
• Problem-solving skills with a passion for continuous learning.
• Strong desire to interface with the customer.
• Embrace new technologies and business savvy.
• Passion for work with an aggressive nature to succeed.
• Willingness to travel for various training opportunities.
• Expectation of FE Exam completion in area of study for engineering graduates within 6 months of employment, if not already completed.
• Must be a "Go Getter".

Qualifications

• Nation’s leading manufacturer of commercial kitchen ventilation systems, offering a complete solution of fans, heaters, ductwork, and HVAC equipment.
• Primary purpose is to provide fully integrated, sustainable HVAC Systems.
• Leader in the industry for over 40 years.
• Commitment to employee development, including continuous education opportunities like sponsorship for Professional Engineering license and continuous education through webinars and technical videos.

Benefits

• Medical, dental, and vision insurance.
• Disability & life insurance (based upon election of medical insurance).
• 401k with employer match.
• Paid holidays.
• Paid time off (PTO) based upon tenure.
• Flexible spending account (FSA).
• Tuition reimbursement, including for Professional Engineering (PE) License.
• Relocation assistance.

Salary

• $65-$90K base, negotiable dependent on experience.
• Additional monthly bonus based on productivity and profits.