UX/UI/Technical Content Intern

About the Role

Clearwater Analytics is seeking a Product UX Design Intern to join the User Experience team. This internship offers hands-on experience in an enterprise product environment, focusing on designing intuitive and efficient product experiences for customers. You will collaborate with product managers, UX designers, and engineers to transform complex workflows into simple, usable interfaces.

Key Responsibilities

• Partner with UX designers to understand business goals, user needs, and product requirements.
• Contribute to user flows, wireframes, and high-fidelity mockups for new and existing features.
• Support user research activities, including planning, note-taking, synthesizing findings, and updating artifacts.
• Help create and maintain design system components, patterns, and documentation for product consistency.
• Produce clear interaction specifications and handoff documentation for engineers.
• Participate in design critiques and incorporate feedback to refine work.
• Assist with prototyping (low- and high-fidelity) to validate concepts.
• Collaborate with UX writers and content strategists to ensure clear and consistent in-product copy.
• Conduct competitive and comparative analyses to inform design decisions.
• Contribute to continuous improvement by documenting project outcomes.

Requirements & Tech Stack

• Deep familiarity with Figma for visual design, interaction design, and prototyping.
• Basic understanding of user-centered design, usability principles, and accessibility best practices.
• Strong communication skills and comfort presenting work.
• Ability to take direction, respond well to feedback, and iterate quickly.
• Organized, detail-oriented, and capable of managing time across multiple tasks.

Qualifications

• Currently pursuing or recently completed a Bachelor's or Master's degree in Human–Computer Interaction (HCI), Interaction Design, UX Design, Product Design, Graphic Design, Cognitive Science, or a related field.
• A portfolio demonstrating:
• Clear problem framing and understanding of user needs.
• Thoughtful interaction design and information architecture.
• Ability to explore concepts and articulate design rationale.
• Concrete examples of using AI tools to enhance UX designer efficiency (e.g., AI-assisted wireframing, content generation, research synthesis, design QA) with a before/after story.
• At least one example of designing AI into a software application (e.g., prompts, copilots, recommendations, automation flows), including handling trust, transparency, and user control.
• Actual screens and flows are required in the portfolio.
• Nice to Have:
• Experience (coursework or projects) related to enterprise, fintech, or data-heavy products.
• Exposure to design systems and component-based design.
• Basic understanding of front-end technologies (HTML/CSS/JavaScript).
• Experience with Figma prototyping for interaction design and usability validation.
• Familiarity with accessibility standards (e.g., WCAG) and inclusive design principles.

Please Submit

• Your resume.
• A link to your portfolio (website or PDF).
• A brief note describing your interest in UX design, interning with Clearwater Analytics / CWAN, and one project you are most proud of and why.
• Note: Applications without a portfolio will not be considered.