Data Analyst
HEERA AUTO HIRE
Company: HEERA AUTO HIRE
Location: Kolkata
About the Role
Full-time, on-site position. The Data Analyst will collect, clean, and analyze operational and customer data to support decision-making across rental services, fleet management, and pricing strategies.
Key Responsibilities
- Collect, clean, and analyze operational and customer data.
- Build reports and dashboards.
- Identify trends and performance metrics.
- Provide actionable insights to improve efficiency, customer experience, and profitability.
- Collaborate with operations, finance, and customer service teams.
- Present findings in clear formats.
- Contribute to data-driven process improvements.
Requirements & Tech Stack
- Excel
- SQL
- BI tools (e.g., Power BI or Tableau)
Qualifications
- Strong Analytical Skills.
- Practical experience in Data Analytics.
- Knowledge of Statistics and ability to apply statistical methods.
- Data Modeling skills.
- Effective Communication skills to present insights to non-technical stakeholders.
- Bachelor’s degree in a quantitative field (e.g., Statistics, Mathematics, Economics, Computer Science, or related discipline) is beneficial.
- Experience in transportation, logistics, or service-focused businesses is an advantage.
- Familiarity with KPIs such as utilization rates and customer satisfaction is an advantage.
- Ability to work on-site in Kolkata.
- Ability to manage multiple tasks.
- Ability to maintain accuracy and attention to detail.
