Telesales Executive

About the Role

This is a full-time, on-site Telesales Executive role based in Bengaluru at Alt DRX, a funded fintech startup operating a digital real estate marketplace.

Key Responsibilities

• Make outbound calls to leads and prospective customers.
• Introduce the company’s products or services clearly and confidently.
• Understand customer needs and answer their queries.
• Follow up with interested customers and convert leads into sales or appointments.
• Handle incoming calls and callbacks.
• Update call outcomes, customer details, and follow-up dates accurately in the CRM or Excel.
• Meet daily and monthly call and conversion targets.
• Handle objections politely and maintain a professional tone.
• Escalate complex queries to senior team members.
• Collaborate with internal teams to share customer feedback, meet sales targets, and contribute to continuous improvement of sales scripts and workflows.

Requirements & Tech Stack

• CRM systems or Excel for record keeping.

Qualifications

• Engage with prospective and existing customers over phone and digital channels.
• Explain Alt DRX’s tokenized real estate offerings.
• Guide customers through the investment process.
• Qualify leads.
• Manage follow-ups.
• Respond to customer inquiries.
• Provide clear information about products and processes.
• Support customers in completing transactions.
• Ability to make outbound calls and handle inbound calls.
• Ability to maintain a professional tone.