Program Associate

About the Role

The Program Associate is a full-time, remote role responsible for supporting the planning, coordination, and execution of Outcome School’s tech training programs. The Program Associate helps manage program schedules, learner communications, and progress tracking across multiple cohorts and pathways.

Key Responsibilities

• Organize sessions and events.
• Compile and analyze program data.
• Coordinate with instructors and mentors.
• Respond to learner inquiries in a timely and supportive manner.
• Assist with research on best practices in workforce development.
• Contribute to continuous program improvement.
• Support reporting for internal and external stakeholders.
• Work closely with the program leadership team to ensure a seamless learner experience and strong alignment with Outcome School’s mission and employer partnerships.

Qualifications

• Strong Program Management skills, including coordination of multiple cohorts, task prioritization, and attention to detail.
• Excellent Interpersonal Skills and Communication abilities for engaging learners, instructors, mentors, and partner organizations.
• Solid Analytical Skills and Research capabilities to interpret program data, identify trends, and support evidence-based improvements.
• Proficiency with digital tools (e.g., spreadsheets, project management platforms, video conferencing).
• Comfortable working in a remote environment.
• Relevant experience in education, workforce development, nonprofit, or tech training programs is beneficial.
• A commitment to equity, inclusion, and supporting underserved youth in accessing high-growth careers is strongly preferred.
• Postsecondary education or equivalent practical experience in a related field (such as education, social impact, business, or technology) is an advantage.