LMS & WEBSITE OPERATIONS EXECUTIVE

About the Role

ISCAP Services Pvt. Ltd. is seeking organised, detail-oriented LMS & Website Operations Executives to manage their digital learning environment, course content, learner accounts, enrolment records, assessments, certificates, and website updates. This role is suitable for graduates, freshers with strong digital skills, and candidates with experience in website administration, LMS management, or EdTech operations.

Job Details

• Company: ISCAP Services Pvt. Ltd.
• Job Title: LMS & Website Operations Executive
• Department: Digital Learning & Platform Operations
• Education: Any bachelor's degree; IT, Computer Applications, and related backgrounds preferred
• Experience: Freshers and experienced candidates
• Work Mode: Remote / Work From Home
• Location: India – Remote
• Employment Type: Internship or full-time employment

Role Objective

To ensure ISCAP's learning platform and website operations are organised, accurate, accessible, and up-to-date. Support course uploads, student account administration, enrolment tracking, assessment publishing, certificate workflows, content updates, and routine learner access issues. This is a digital operations and platform administration role, not a software development position.

Key Responsibilities

• Learning Management System (LMS) Administration

• Upload and organise courses, modules, lessons, videos, documents, and downloadable resources.

• Update course descriptions, learning materials, schedules, and access settings.

• Verify that published content displays correctly.

• Maintain course categories, learning paths, and batch assignments.

• Check learner access to assigned courses and report platform issues.

• Student Accounts & Enrolment Management

• Create, update, and maintain authorised learner records.

• Support account activation, enrolment changes, and routine access requests.

• Verify enrolment details and course eligibility before making administrative changes.

• Maintain accurate records of registrations, course access, and completion status.

• Follow approved identity-verification and account-management procedures.

• Assessments & Certificate Administration

• Upload approved MCQs, quizzes, assignments, and assessments.

• Verify question formatting, answer keys, instructions, and availability.

• Track assessment publication and completion status.

• Coordinate certificate generation according to verified eligibility and approval procedures.

• Maintain accurate certificate issuance and completion records.

• Website Content & Updates

• Update approved website text, images, banners, course information, and announcements.

• Check links, enquiry forms, buttons, and key website pages.

• Report broken links, display issues, and content inconsistencies.

• Coordinate with developers when technical changes require coding.

• Ensure changes follow approved branding and content guidelines.

• Technical Support & Troubleshooting

• Handle routine learner issues involving logins, course access, downloads, and navigation.

• Record issues and follow established troubleshooting procedures.

• Escalate unresolved technical problems to the development or platform provider.

• Track reported issues until resolution.

• Document recurring problems and suggest practical improvements.

• Data Management & Reporting

• Maintain course, student, enrolment, and completion trackers.

• Use Google Sheets, Excel, and approved administration tools.

• Prepare regular reports on course uploads, account requests, pending issues, and completed tasks.

• Protect student information and maintain appropriate access controls.

• Never share passwords or grant unauthorised access.

Eligibility Criteria

• Bachelor's degree in any discipline.
• Freshers may apply.
• Basic understanding of websites, online platforms, and digital administration.
• Good attention to detail and organisational skills.
• Familiarity with Google Sheets, Excel, documents, and online collaboration tools.
• Ability to follow procedures and maintain accurate records.
• Good communication and problem-solving skills.
• Laptop/computer and reliable internet connection required for remote work.

Preferred Skills

• LMS administration
• WordPress or other CMS platforms
• Website content management
• Online course publishing
• Basic HTML/CSS
• Student database management
• Prior experience with platforms such as Moodle, Google Classroom, or other LMS products is an advantage, not mandatory for suitable freshers.

What You Will Learn

Upload → Configure → Verify → Publish → Monitor → Troubleshoot → Report. Gain practical experience in LMS administration, website operations, EdTech systems, digital content management, learner account support, assessment workflows, and operational reporting.

How to Apply

• Application: CV + mandatory screening answers through WhatsApp.
• WhatsApp: +91 84650 20524
• Email: [email protected]
• Website: https://iscap.in
• Send CV and screening answers using the specified format.
• Incomplete applications may not be shortlisted.