Medical Assistant (MA), Bridge Place Academy

About the Role

Denver Health is seeking a mission-driven Medical Assistant (MA) - Bridge Place Academy to provide float coverage within any of the School-Based sites.

Job Summary

Under general supervision, the School-Based Medical Assistant Float assists with the coordination and management of primary health services. This role involves clerical support duties including outreach, registration, insurance verification, maintenance of records, patient flow management, and non-patient care communication. The Medical Assistant also assists Primary Care Practitioners with back-office duties such as medication and immunization maintenance and administration, and patient rooming.

Key Responsibilities

• Accurately and efficiently schedules and registers patients for clinic visits, including insurance verification and eligibility.
• Monitors and maintains assigned registration work queues daily.
• Fosters positive relationships via outreach to site and community-based partners.
• Evaluates need for and provides access to services via school-based patient registries.
• Assists providers in setting up for procedures, providing safe administration of medications and immunizations (oral, IM, subcutaneous, intradermal).
• Obtains EKGs, orders appropriate tests as directed by provider.
• Schedules follow-up appointments as directed by provider.
• Accurately and efficiently takes vital signs and basic historical patient data.
• Identifies abnormal patient findings.
• Communicates patient concerns or significant changes in patient’s health status to Provider in a timely manner.
• Prepares patients for examinations, assists with examinations, splint applications, minor procedures, and other medically related tasks within scope.
• Assists in the coordination of clerical information necessary to provide patient care, including Referrals.
• Assists patients with appointments if necessary.
• Faxes pertinent medical information.
• Maintains patient medical record and other information.
• Assists patients with the arrangement of tests and treatments prescribed by Medical Provider.
• Assists the provider in providing routine treatment instructions.
• Checks in patients by escorting them from the reception area to the exam room and communicates information regarding extended wait times.
• Documents accurately and appropriately in patient medical record.
• Prepares exam and treatment rooms with necessary instruments/supplies.
• Prepares and maintains clinical and office supplies and equipment for treatments, including restocking.
• Maintains a safe environment by practicing sound safety and infection control practices.
• Helps to identify safety and infection control issues.
• Performs phlebotomy and various laboratory procedures after competency verified.
• Maintains safe collection and processing of laboratory specimens.
• Administers immunizations according to recommendations and provider direction for students with consent.
• Engages in performance appraisal by accepting and providing constructive feedback.
• Participates in competency reviews and peer review.
• Promotes positive interpersonal relationships with patients, visitors, and fellow employees.
• Ensures confidentiality of patient information.

Requirements & Tech Stack

• Medical office practice
• Examination, diagnostic, and treatment room procedures
• Medical equipment and instruments
• Common safety hazards and precautions
• Principles of growth and development over the life span
• Assessing patient status and interpreting cultural information
• Assisting in treatments
• Taking vital signs
• Maintaining records and recording test results
• Establishing and maintaining effective working relationships
• Maintaining quality control standards
• Reacting calmly and effectively in emergency situations
• Interpreting, adapting, and applying guidelines and procedures
• Communicating clearly
• Using computers and computer systems

Qualifications

Education

• Completion of a clinical Medical Assistant training program resulting in a diploma or Certified Clinical Medical Assistant (CCMA)
• OR Completion of an accredited program of Licensed Practical Nursing with an active LPN license

Work Experience

• Completion of a 160-hour Externship
• 6 months direct patient care experience in an outpatient setting

Highly Preferred

• One year of experience working in pediatrics services

Preferred

• Spanish speaking

Licenses

• BLS-Basic Life Support (BLS/CPR) - AHA or American Red Cross