Technical Writing Intern (Summer 2027)

About the Role

The Technical Writing Intern will research, write, and edit customer-facing documentation, including user manuals and quick installation guides. This role supports Senior Writers across various business units, with a focus on the Thermal Business Unit. The intern will build and maintain relationships with global business units, product lines, other departments, and OEM customers. Under guided supervision and sometimes with limited product specifications, the intern will manage both local and remote documentation projects from start to finish.

Key Responsibilities

• Write and edit various product documentation for advanced technology products according to established standards, styles, and guidelines.
• Proactively research and gather technical information by interviewing engineers and other technical personnel to ensure clarity, completeness, accuracy, and quality of the documents.
• Assemble documentation in the correct Vertiv or OEM format, maintaining consistent structure, content, and organization in accordance with established standards and styles.
• Manage complex project schedules while meeting all assigned documentation deadlines.
• Undertake other duties as assigned.

Requirements & Tech Stack

• Currently pursuing a bachelor’s degree (or higher) in technical writing, professional writing, digital communications, journalism, or English.
• Proficient in the Microsoft Office Suite.
• Familiarity with AI technology in the technical writing field.
• Strong interpersonal, communication, and editing skills with a high attention to detail.
• Self-motivated, with the desire to be a team player and support team goals and mission.
• Ability to multitask in a fast-paced, international team environment with multiple deadlines, multiple time zones, limited resources, and constant change.

Additional Qualifications

• Experience with style sheets, style guides, and editing processes.
• Experience with the following programs: Adobe Acrobat Pro DC, Adobe InDesign, and Madcap Flare (or equivalent experience with another single-source desktop publishing tool).

Physical & Environmental Requirements: Standard office environment.