Customer Service Representative
Tesla
About the Role
The Tesla Collision Repair Program is looking for a Collision Customer Service Representative to support the Internal Collision Center in all aspects of its Authorized Collision Program.
Key Responsibilities
- Work scheduling maintenance
- Vehicle arrival preparation
- Customer communication and expectations
- Rental coordination and hand off
- Vehicle status updates
- Material and supplies reordering
- Repair review and delivery
Qualifications
- Strong customer-oriented approach with clients and coworkers
- Must be willing to train others
- Ability to work independently in limited supervision environments
- Excellent written and verbal communication skills
- Ability to follow instructions
- Microsoft Office experience, preferred
- Account receivable experience is a plus