Travel Agent

Design Dervish

New Delhi, Delhi, India2h agovia LinkedIn

About the Role

This is a full-time, on-site Travel Agent role based in New Delhi.

Key Responsibilities

  • Handle end-to-end travel arrangements for internal teams and clients, including flight, hotel, and car rental bookings.
  • Manage reservations systems and confirm itineraries.
  • Process changes or cancellations for travel arrangements.
  • Ensure accurate documentation of travel details.
  • Provide responsive customer service, addressing travel-related queries and resolving issues.
  • Coordinate with vendors to secure the best options and rates.
  • Support travel-related sales activities.
  • Maintain records of travel arrangements.
  • Collaborate with other departments to align travel plans with project timelines.

Requirements & Tech Stack

  • Strong reservations and travel arrangements skills.
  • Experience with booking systems and itinerary management.
  • Proven customer service capabilities.
  • Experience with car rental coordination and related logistics.
  • Sales skills related to travel services.
  • Attention to detail, strong organizational and time-management skills.
  • Effective written and verbal communication skills in English.
  • Ability to work on-site in New Delhi.
  • Familiarity with common travel booking platforms.
  • Basic computer literacy (MS Office or equivalent).

Qualifications

  • Prior experience as a Travel Agent or in the travel and hospitality industry is preferred.
  • Knowledge of additional languages is an advantage.

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