Travel Agent
Design Dervish
About the Role
This is a full-time, on-site Travel Agent role based in New Delhi.
Key Responsibilities
- Handle end-to-end travel arrangements for internal teams and clients, including flight, hotel, and car rental bookings.
- Manage reservations systems and confirm itineraries.
- Process changes or cancellations for travel arrangements.
- Ensure accurate documentation of travel details.
- Provide responsive customer service, addressing travel-related queries and resolving issues.
- Coordinate with vendors to secure the best options and rates.
- Support travel-related sales activities.
- Maintain records of travel arrangements.
- Collaborate with other departments to align travel plans with project timelines.
Requirements & Tech Stack
- Strong reservations and travel arrangements skills.
- Experience with booking systems and itinerary management.
- Proven customer service capabilities.
- Experience with car rental coordination and related logistics.
- Sales skills related to travel services.
- Attention to detail, strong organizational and time-management skills.
- Effective written and verbal communication skills in English.
- Ability to work on-site in New Delhi.
- Familiarity with common travel booking platforms.
- Basic computer literacy (MS Office or equivalent).
Qualifications
- Prior experience as a Travel Agent or in the travel and hospitality industry is preferred.
- Knowledge of additional languages is an advantage.

