Associate Package Specialist 2027, Workday

About the Role

• Work in IBM Consulting FutureNow Centers, delivering deep technical and industry expertise to public and private sector clients.
• Help solve real-world business challenges through technology, innovation, and consulting.
• Gain hands-on experience on real client projects with professional and technical mentorship, career coaching, and access to certification opportunities.
• Develop consulting, communication, and collaboration skills for effective client and team interaction.

Your Role And Responsibilities

• Operate, support, and continuously improve enterprise applications that enable critical business processes.
• Focus on Workday Enterprise Application Operations, including application support, configuration, managed services, operational excellence, and continuous improvement.
• Support clients across various industries such as healthcare, financial services, retail, manufacturing, and government.
• Work alongside experienced consultants, enterprise application specialists, and technology professionals.
• Gain exposure to how enterprise platforms like Workday support critical business processes in areas like human resources, workforce management, talent management, finance, and other enterprise operations.
• Learn how technology enables and improves business processes.

Requirements & Tech Stack

• Foundational understanding of enterprise applications, software platforms, or technology-enabled business operations.
• Understanding of how business applications support operational processes, service management, and organizational performance.
• Familiarity with application support concepts, system configuration, business process improvement, or IT operations.
• Interest in cloud technologies, enterprise software, managed services, and digital transformation initiatives.
• Awareness of emerging technologies, including Artificial Intelligence and automation, and their impact on business operations.
• Demonstrated application of business, technical, or analytical skills through coursework, projects, internships, case competitions, research, student organizations, or other practical experiences.
• Interest in enterprise software operations, Artificial Intelligence, consulting, and continuous learning.

Qualifications

• Currently completing or recently completed a Bachelor's degree in Human Resources, Business Administration, Information Systems, Computer Science, Engineering, or a related field.
• Exposure to Workday, HCM technology, or other enterprise SaaS/ISV platforms through coursework, internships, projects, certifications, or personal learning.
• Familiarity with cloud platforms, application support, business analytics, ITIL frameworks, or process improvement concepts.