Patient Services Representative Redmond Urgent Care 1.0 FTE days/evenings
Overlake Medical Center & Clinics
Redmond, WAFresher1h agovia LinkedIn
About the Role
Overlake Medical Center and Clinics has a full-time opportunity for a Patient Services Representative to join our Redmond Urgent Care. This role provides customer and front office services to patients.
- Schedule: Full-Time / 40 hours per week, Sunday-Wednesday 10:00 am - 8:30 pm
- Pay Range: Hourly $24.49 - $36.74
Key Responsibilities
- Coordinate communications among staff, patients, and providers regarding the patient check-in process.
- Collect records and ensure distribution to appropriate staff via the electronic medical record system (Epic).
- Perform clerical, scheduling, and records activities in support of patients and staff.
Requirements & Tech Stack
- Epic (Electronic Medical Record System)
- Proficient computer keyboard skills
Qualifications
- High school diploma or GED required.
- Minimum 1 year of administrative experience in a medical facility preferred.
- Previous physician office, hospital or other frontline customer contact experience in a business setting also preferred.
- Demonstrated ability to provide exceptional customer service.
- Excellent telephone etiquette.
- Demonstrated strong communication skills and ability to work effectively with people in stressful situations.
- Ability to multi-task, be organized and detail-oriented.