People Operations Coordinator

About the Role

The Foundation for Individual Rights and Expression (FIRE) is seeking a proactive, self-motivated People Operations Coordinator to join our team. This role is an opportunity to support various People Operations team initiatives and contribute to a positive employee and candidate experience. The position is based in Philadelphia, Pennsylvania.

The People Operations Coordinator will report directly to FIRE’s Chief People Officer and collaborate with members of the People Operations and Administrative teams. This position involves a minimal amount of travel and may require occasional work on weekends and evenings.

Key Responsibilities

Recruiting

• Maintain FIRE’s applicant tracking system, ensuring accuracy of candidate information and job postings.
• Coordinate interview scheduling and candidate communication for a seamless interview process for full-time hires.
• Assist with intake meetings for new job opportunities to understand hiring needs, timelines, and role requirements.
• Work with the Chief People Officer to create job postings and maintain an organized repository of job descriptions.
• Support recruitment efforts by posting and promoting jobs across various platforms.
• Identify new channels to reach qualified candidates.
• Proactively source candidates.
• Monitor FIRE’s general application pipeline.
• Coordinate with external recruiting firms or headhunters.
• Assist the Student Development team with recruitment for semester intern candidates.
• Act as a brand ambassador by representing FIRE at career fairs.

Learning and Development

• Assist the Learning and Development Manager with the coordination of onboarding sessions for new hires.
• Support the planning and logistics for internal training programs, including Lunch and Learns, All Hands, and Town Hall meetings.
• Assist the Learning and Development Manager with collecting and summarizing feedback surveys and attendance tracking.

Employee Engagement & Internal Communications

• Assist with employee engagement initiatives, including supporting the holiday party, staff retreat, and employee appreciation gifts.
• Compile and send out the Weekly FIRE Digest.
• Maintain FIRE’s organizational chart and staff directory.
• Help maintain the organization's internal website, FIRE SharePoint.
• Create and edit the People Ops section of All Hands Meeting decks and other presentations.

Additional Admin Support

• Submit payment requests and process expense reports for the Chief Operating Officer and People Operations team.
• Support Shopify operations, including inventory management, customer service, order fulfillment, and year-end close processes.
• Assist with FIRE's general email inbox by responding to inquiries and directing them to the appropriate staff.
• Act as a backup to the Philadelphia Office Services Manager.
• Perform other support functions for the day-to-day operation of FIRE.
• Collaborate with other staff members and departments on general duties and specialized projects.

Qualifications

• Good work ethic.
• Strong attention to detail.
• Self-starter.
• Demonstrates knowledge of and passion for FIRE’s mission.
• Ability to articulate passion for FIRE's mission to make others enthusiastic about the cause.
• Strong sense of urgency and follow-through.
• Strong interpersonal skills with the ability to build relationships internally and externally.
• Excellent time management skills with an ability to multitask and prioritize work.
• Strong problem-solving skills.
• Strong commitment to integrity, professionalism, and accountability.
• Ability to work effectively and efficiently in a fast-paced environment.
• Excellent verbal and written communication skills.
• Proficiency with Google Workspace.
• One year of human resources, recruitment, or nonprofit administrative experience is preferred, not required.

Tech Stack

• Google Workspace
• Applicant Tracking System (specific system not stated)
• Shopify
• FIRE SharePoint