Associate, Network Control
L3Harris Technologies
Melbourne, FL0–2 yrs1h agovia LinkedIn
About the Role
This position is part of an onsite 24x7x365 Network Operations Control Center (NOCC) environment.
Key Responsibilities
- Provide technical support for a large nationwide network, including monitoring, analyzing, and troubleshooting network problems within the NOCC utilizing network management and monitoring tools.
- Monitor network alarm conditions to proactively identify and minimize disruption and impact to the FAA network.
- Perform root cause analysis to determine a plan of action for restoring customer services.
- Employ test methods to analyze channelized/unchanneled T1, T3, utilizing DACs equipment, Ethernet, IP, Frame Relay, ATM, WAN, LAN, SONET, and TDM.
- Assist Local Exchange Carriers (LEC), ILECs, and IXCs to resolve WAN problems.
- Assist onsite field technicians remotely to resolve local issues.
- Periodically support short-term emergency evacuation to local or remote backup facilities.
Requirements & Tech Stack
- Working rotating shifts is an essential function of the position.
- Workday schedule flexibility is required.
- This position is not eligible for remote work due to secure network access requirements.
Qualifications
- To be eligible, applicants must be pursuing a Bachelor’s Degree in Telecommunications, Engineering, Networking, or Information Technology or have completed their Bachelor’s degree within the last 12 months.
- CCNA Certification or must obtain within 3 months of start date.