Customer Relationship Manager
SOBHA
Bengaluru(Bangalore City Municipal Corporation Layout)0–2 yrs1h agovia Naukri
Company: SOBHA
Job Responsibilities
- Handle customer inquiries and maintain strong customer relationships.
- Coordinate with internal teams to address customer requirements and resolve issues.
- Follow up on customer requests, project updates, and service-related concerns.
- Maintain customer records and update CRM data regularly.
- Ensure timely communication and high customer satisfaction.
- Support after-sales service and customer feedback management.
Requirements & Tech Stack
- B.E./B.Tech in any engineering discipline or an MBA graduate.
- Experience in CRM, customer service, customer support, sales coordination, or a related field (0-2 years).
- Good verbal and written communication skills.
- Customer-focused attitude and problem-solving abilities.
- Basic knowledge of MS Office and Excel.
- Good coordination, interpersonal, and follow-up skills.
- Willingness to learn.
Qualifications
- Any Engineering Graduate (B.E./B.Tech) or MBA Graduate.
- Female candidates preferred.