Receptionist

About the Role

Thrills Technologies is a performance-driven digital solutions company. This is a full-time remote Receptionist role.

Key Responsibilities

• Manage incoming calls.
• Direct inquiries to the appropriate team members.
• Provide professional, timely responses to clients and partners.
• Handle email and chat queries.
• Maintain appointment schedules.
• Support basic clerical tasks such as data entry and updating records.
• Assist with coordinating virtual meetings.
• Greet visitors in online settings (e.g., video calls, webinars).
• Ensure clear communication between internal teams and external stakeholders.
• Maintain consistent availability during designated business hours.
• Deliver a positive, efficient experience for every interaction.

Requirements & Tech Stack

• Phone Etiquette
• Core Receptionist Duties
• Clerical Skills (including scheduling, data entry, and record maintenance)
• Excellent Communication skills, both written and verbal
• Customer Service skills
• Comfort with remote tools and digital communication platforms (e.g., email, video conferencing, chat applications)
• Ability to multitask, prioritize, and maintain attention to detail in a fast-paced, virtual environment.

Qualifications

• Prior experience in a receptionist, front desk, or administrative support role is beneficial.
• High school diploma or equivalent.
• Additional training in office administration or customer service is an advantage.