Australian Voice Process
Wipro
KolkataFresher1h agovia Naukri
About the Role
Handle customer calls from Australia with a focus on providing excellent service.
Key Responsibilities
- Process customer queries related to banking products and services.
- Maintain accurate records of all interactions with customers using CRM software.
- Meet performance targets for call handling time, quality, and resolution rates.
- Collaborate with team members to achieve shared goals.