Litigation Operations Support Analyst

About the Role

This job is responsible for handling moderately complex legal documents; knowledge of a subset of documents necessary to provide thorough responses on behalf of the bank to 3rd parties.

Key Responsibilities

• Review complex legal orders, apply state or federal laws and determine whether to attach client funds
• Attachments processes levies, garnishments, temporary restraining notices, and seizure warrants related to debts or criminal activity
• Determine eligibility for state or Federal Exemptions
• Initiate payment of funds to agency / court as applicable
• Apply Federal Exemptions to allow access to exempt funds
• Create customer notification letter for account activity
• Provide official bank response to courts or agencies
• Contact with agencies including law enforcement as needed
• Accurately interprets legal documents
• Manages Caseload effectively
• Submits timely accurate responses to legal matters
• Communicates effectively with external third parties
• Makes decisions with minimal support
• Interpretation, sound judgment, informed decisions, restricting accounts, and compliance with state, federal requirements and privacy laws.
• Maintaining caseload and adherence to production, quality requirements and required deadlines.

Requirements & Tech Stack

• Attention to Detail
• Organizational Effectiveness
• Research
• Analytical Thinking
• Business Acumen
• Interpret Relevant Laws, Rules, and Regulations
• Pipeline Management
• Risk Management

Qualifications

• Excellent written and verbal communication skills including ability to comprehend complex legal documents.
• Ability to manage a high-volume caseload of litigation requests, subpoena responses, and document retrieval assignments while consistently meeting established service-level agreements (SLAs) and deadlines.
• Demonstrated ability to accurately research, identify, and retrieve responsive documents across multiple banking products, systems, and repositories while maintaining a high level of quality and compliance.
• Strong organizational and time management skills, with the ability to prioritize competing demands, manage multiple cases simultaneously, and deliver work with a high degree of accuracy and attention to detail.
• Strong analytical, problem-solving, and decision-making skills, with the ability to conduct complex research, evaluate findings, and recommend effective solutions for time-sensitive matters.
• Ability to comprehend subsequent follow up documents that may impact the status of orders and quickly decision legal documents.
• Proven ability to adapt to changing priorities, regulatory requirements, and business needs while maintaining productivity in a fast-paced environment.
• Self-motivated with the ability to work independently, exercise sound judgment, identify process improvements, and require minimal supervision.
• Professional demeanor with a strong client-service focus, demonstrating patience, composure, and professionalism when handling sensitive legal matters and escalations.

Shift: 1st shift

Hours Per Week: 40