Manager Trainee
Tower Loan
About the Role
Tower Loan's full-time Manager Development Program is designed to provide Manager Trainees with the knowledge, skills, and experience needed to thrive in consumer finance and grow into leadership roles. In 10-12 months, you will gain hands-on experience in customer service, sales, financial management, and branch operations.
Key Responsibilities
- Become proficient in customer service, sales, marketing, finance, and operations.
- Develop long-term customer relationships by listening to customer needs and recommending the best service.
- Offer optional products to serve new and existing customers best.
- Contact customers regarding payment reminders and arrangements.
- Assist Manager in exceeding established office goals.
- Learn and provide support in management responsibility duties such as delegating employee workload and analyzing loan documents.
- Develop and demonstrate developing skills in all management aspects, including recruitment, staff development, performance management, and leadership.
- Perform all other duties as assigned.
Requirements & Tech Stack
- High School Diploma or GED
- Willingness to relocate upon promotion into management
- Must have a valid driver’s license and reliable vehicle
- Preferred: Sales, Collections, or Customer Service experience
Qualifications
None explicitly listed beyond requirements.
Work Schedule
Monday through Friday from 8:30 AM to 5:30 PM, with some extended hours during the week as needed, which may include Saturday.