Medical Assistant

About the Role

As a Medical Assistant at Virginia Mason Franciscan Health, you will play a vital role in delivering quality patient care by working closely with physicians to support clinical operations and ensure patients receive attentive, professional service at every visit.

Key Responsibilities

• Assist physicians with a variety of clinical duties, take patient histories, and administer injections.
• Assist in examinations and procedures.
• Perform laboratory and radiological examinations.
• Coordinate and schedule patient/provider services, maintain provider schedules, prepare charts, coordinate pre-authorizations and referrals, and manage insurance updates, filing, and records (test results, x-rays, prescription refills).
• Serve as primary patient contact; answer phones, schedule and confirm appointments, explain appointment logistics, keep patients informed of delays, and route calls per urgency guidelines; perform phone and in-person screening.
• Manage office supplies and patient education materials, coordinate durable medical equipment delivery/return, and sort mail and communications.
• Facilitate rooming by taking medical histories and vital statistics, obtain last visit notes and/or lab results, prepare patients for exams and procedures, and explain tests and results while informing patients of outcomes.
• Perform specimen collections, capillary draws, injections (intradermal, subcutaneous, IM), venipuncture, waived testing (glucose/urine), medication and vaccine administration, and assist with minor procedures and sterile/aseptic techniques.
• Maintain standard precautions by cleaning and organizing exam rooms, sterilizing equipment, disposing of bio-hazardous materials, and handling autoclave wrapping.

Requirements & Tech Stack

• High school diploma or GED.
• Graduation from an accredited Medical Assistant training program, or validation of equivalent military training (i.e. Hospital Corpsman).
• Active Washington State Medical Assistant – Certified (MA-C) licensure.
• May hold Interim MA-C with a probationary period to obtain permanent MA-C licensure within six (6) months of hire or before expiration of the Interim certification.
• BLS-RQI certification.
• Six (6) months of customer experience.

Qualifications

• Strong clinical skills.
• Attention to detail.
• Ability to work effectively alongside physicians and other care team members to deliver safe, efficient, and compassionate patient care.

Preferred Qualifications

• One (1) year of Medical Assistant – Certified (MA-C) experience.
• Knowledge of insurance concepts.

Pay Range

$27.25 - $42.23 /hour