Market Quality Engineer

About the Role

Market Quality (MQ) engineers support department performance metrics and targets. Associates implement countermeasures to ensure department results.

Key Responsibilities

• Perform analysis of failed warranty parts.
• Subject components & vehicles to test conditions to recreate failures & simulate possible causes/influences.
• Identify product defects related to design, manufacturing, or sales/service influences.
• Promote/carry out investigations to identify root causes.
• Perform technical writing, documentation, and reporting.
• Present summaries to quality management.
• Communicate with suppliers, design, and service teams to support problem investigation & resolution.
• Work with responsible departments/suppliers to facilitate appropriate problem containment.
• Support cost recovery efforts & negotiations by examining warranty data & associated analysis records.

Qualifications

• Bachelor's degree in electrical, electronic, electrical technology, mechanical, engineering, or equivalent related work experience.

Skills

• Ability to investigate technical problems.
• Ability to derive conclusions from observations/data.
• Ability to analytically approach root cause.

Working Conditions

• Combination of open office environment and work from home 20% of the time.
• Local travel between plants/buildings on Ohio’s campuses required.
• Travel to various dealerships and/or suppliers within North America expected.
• Expect 2-15 hours overtime per week as needed.
• Hands-on, inside vehicle work expected.
• Test lab work and test shop work typically 50% of time while on-site.