Security Team Leader
Soho House & Co
Mumbai, Maharashtra, IndiaFresher1h agovia LinkedIn
About the Role
Soho House & Co is seeking a Security Team Leader.
Key Responsibilities
- Consistently offer professional, friendly, and engaging service.
- Ensure the overall safety and security of hotel guests, colleagues, and hotel premises.
- Act as a member of the Emergency Response Team, responding in cases of fire, accident, safety concerns, and calls for medical assistance.
- Ensure that any violations to law or hotel policy are investigated and reported.
- Respond to all emergency situations and provide First Aid.
- Correct and report any fire hazards or health and safety hazards.
- Report and investigate occurrences of accidents, complaints, criminal activity, and crisis situations.
- Conduct regular floor patrols, safety audits, and crowd control.
- Conduct departmental key control audits and maintain key control records.
- Maintain computer records of all actions in a Daily Activity Report.
- Assist guests regarding hotel facilities in an informative and helpful way.
- Follow department policies, procedures, and service standards.
- Follow all safety policies.
- Other duties as assigned by the Security Manager & hotel management.
Requirements & Tech Stack
- Experience working in hospitality is preferred.
- Comfortable with systems and administrative tasks.
- Experience in managing a team and keeping them motivated.
- Team player who communicates well with all colleagues.
- Punctual, reliable, and trustworthy.
- Possess a sense of urgency.
- Yes, yes, yes mentality.
- Can do attitude.
Qualifications
- Good with people.
- Good problem-solving skills.