Pharmacy Technician

About the Role

A 2026 contract, full-time (40 hours per week) remote opportunity for a Certified Pharmacy Technician supporting a Medication Adherence Program for Medicare Part D members. This role involves communicating with members by phone, providing information about program benefits, answering questions, and supporting daily clinical and operational activities. The contract is for 3 months with a possibility of extension and full-time employment.

Position Details

• Job Type: 2026 Contract
• Schedule: Full-time, 40 hours per week
• Hours: 8-hour day shift, Monday–Friday
• Location: 100% Remote
• Pay: $21.00 per hour (Negotiable)
• Training: Paid

Key Responsibilities

• Handle inbound calls from Medicare Part D members, including questions and opt-out requests.
• Communicate medication adherence program benefits to members.
• Maintain accurate call logs, spreadsheets, membership records, and program documentation.
• Monitor electronic mailboxes and respond to inquiries appropriately.
• Maintain organized program files and records.
• Assist with researching and analyzing program data to identify trends and potential issues.
• Support the monitoring of program initiatives, outcomes, and objectives.
• Assist with identifying and resolving operational challenges.
• Help prepare reports, plans, and other program-related documentation.
• Collaborate with pharmacists and other program team members.
• Perform additional related duties as assigned.

Requirements & Tech Stack

• Active Pharmacy Technician Certification required.
• Some call center experience.
• Knowledge of prescription drug names and therapeutic classes.
• Strong customer service and telephone communication skills.
• Strong written and verbal communication skills.
• Ability to work independently and productively in a work-from-home environment.
• Must be comfortable working in a remote environment and have a professional workspace.

Qualifications

• High School Diploma or GED.
• 3+ years of retail or hospital pharmacy experience (Preferred).
• Proficiency with Microsoft Office, including Excel, Outlook, and Word (Preferred).
• Experience with Medicare Part D prescription benefits (Preferred).
• Knowledge of pharmacy claims processing (Preferred).
• Understanding of formularies and utilization management edits (Preferred).
• Two or more years of college (Preferred).
• Project management or program support experience (Preferred).