Executive, Sales

About the Role

This role focuses on managing client relationships, driving business development, and ensuring sales performance within the Project segment.

Key Responsibilities

• CLIENT MANAGEMENT
• Manage existing and new clients on a day-to-day basis.
• Identify new project customers including Developers, Institutions, Interior Contractors, Interior Designers, and Architects.
• Manage complete Primary/Secondary/Tertiary sales within project customers.
• Introduce new products.
• Be responsible for the complete sales cycle of the Project segment.
• Regularly monitor sales figures and product mix of customers/regions.
• Provide feedback on product demand, market trends, and product quality issues to the Product Management Team.
• BUSINESS DEVELOPMENT
• Conduct regular meetings with Developers, Architects, Interior Designers, Interior Contractors, Purchase Managers, and other Project Customers.
• Conduct regular meetings with Architects/PMCs.
• Conduct regular architect meetings for Product specifications.
• Access and analyze market trends and dynamics and competitor behaviors.
• Assess market potential through project mapping and Project Data.
• SALES PERFORMANCE
• Be responsible for the achievement of sales targets for the area.
• Ensure timely billing to customers.
• Manage the collection process to ensure receivables accrue within prescribed timeframes.
• Submit consolidated Weekly and Monthly activity reports to the Reporting Manager.
• SOLUTION TO CUSTOMER QUERY
• Ensure all customer complaints are handled immediately.
• Review customer queries and complaints, analyze the problem, and provide proper solutions.
• Escalate new and unique issues to relevant people in the organization for knowledge and resolution.
• DEVELOPMENTAL
• Emphasize collaboration among other Project colleagues across the region.

Requirements & Tech Stack

• No specific technologies or tools are mentioned.

Qualifications

• No specific educational or formal qualifications are mentioned.