Digital Account Coordinator

About the Role

The Account Coordinator plays an important role in supporting the Lexus Digital Ecosystem, coordinating various initiatives and communicating with the client daily. This role requires a proactive thinker with strong writing skills, good judgment, and in-depth knowledge of the client's business. Attention to detail, multitasking ability, and accuracy are essential.

Key Responsibilities

• Support the Account Executive and account team in the day-to-day management of the Lexus.com digital ecosystem, communicating project status, priorities, risks, and next steps.
• Help manage ongoing Lexus.com maintenance, content updates, and enhancements, including vehicle/model updates and offers.
• Facilitate meeting management for internal and client recurring meetings.
• Assist the team with opening jobs and organizing monthly budget reports.
• Coordinate across Lexus clients, internal agency teams, technology partners, dealer teams, and other agency partners.
• Support digital experiences beyond Lexus.com, including dealer sites and partner platforms.
• Participate in project and operational meetings, coordinating materials and documenting decisions, action items, and follow-ups.
• Partner with Project Management on work orders, timelines, estimates, approvals, and required Legal/stakeholder reviews.
• Develop a strong understanding of Lexus digital platforms, processes, and partners, with curiosity to learn emerging areas including SEO, GEO, and AI/LLM-driven discovery.
• Proactively troubleshoot issues, identify solutions, and determine the right people and next steps to keep work moving.
• Demonstrate adaptability, resilience, and sound judgment while navigating changing priorities, tight timelines, and ambiguity.
• Build strong cross-functional relationships and serve as a dependable, solutions-oriented member of the account team.

Requirements & Tech Stack

• Microsoft Excel
• Microsoft PowerPoint

Qualifications

• Bachelor's degree is required.
• Prior professional experience preferred, including relevant internships or entry-level roles in account management, marketing, advertising, or a related field.
• Highly organized with a charismatic and varied communication style.
• Professional writing abilities.
• Excellent presentation and communication skills.
• Attention to detail is necessary.
• Proficient multitasking skills.
• Ability to prioritize workload is required.
• Ability to present oneself professionally is crucial.
• Positive attitude.
• Drive to learn.
• Dedication.
• Hard-worker.
• Ability to work in a fast-paced environment.