Business Development Representative (Entry-level)

About the Role

Business Development Representative (Entry-level) at Safety-Care by QBS. This is a Full-Time, Onsite position in Foxboro, MA, reporting to the Manager, New Business Sales.

About QBS

QBS, provider of Safety-Care®, is a leader in behavioral crisis prevention training. Through a train-the-trainer model, QBS equips organizations with the skills to reduce workplace crises and improve care, supporting over 250,000 certified professionals nationwide.

Position Summary

As a Business Development Representative, you will be the first point of contact for organizations seeking solutions to crisis problems. You will respond to inquiries, identify needs, close smaller orders, and build your own pipeline through outbound prospecting. No sales background is required.

Key Responsibilities

• Identify and engage prospective clients through research and outreach.
• Build relationships with decision-makers and uncover opportunities aligned with Safety-Care’s mission.
• Maintain consistent follow-up to advance opportunities.
• Qualify leads to ensure they meet internal standards and move through the sales pipeline.
• Schedule and support meetings between qualified prospects and the sales team.
• Maintain accurate and timely activity records in the CRM.
• Maintain organized and up-to-date prospect records to support pipeline visibility and reporting.
• Leverage CRM data to identify trends, opportunities, and areas for process improvement.
• Collaborate with Sales, Marketing, and Customer Success to continuously improve messaging, targeting, and processes.
• Participate in team meetings and knowledge-sharing sessions to drive continuous improvement in prospecting strategies and sales processes.

Requirements & Tech Stack

• CRM (for activity records, prospect records, and data analysis)

Qualifications

• Entry-level candidates encouraged – prior sales experience not required.
• Experience in K-12 education, healthcare or human services is a plus.
• Bachelor’s degree preferred.
• Comfortable on the phone and building relationships quickly.
• Organized, able to juggle competing priorities and keep track of details.
• Curious, asks good questions before offering solutions.
• Competitive and motivated to hit and exceed goals.
• Coachable and eager to learn a structured sales process.
• Resilient through rejection, slow stretches and long decision timelines.
• Passion for mission-driven work and the people our customers serve.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k) with company match
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Training & Professional Development

Compensation

• $60,000 Base + Commission: (~$75,000-$85,000 OTE)