Multimedia Designer, Delivery Experience (ADX)

About the Role

We are seeking a customer-obsessed Multimedia Designer to join Amazon’s Delivery Experience (ADX) team. This role is for a visual storyteller who can create a variety of engaging digital content and bring messaging and brands to life across several channels. The ADX team supports and advocates for Amazon’s global network of delivery partners and Operations professionals, serving as a conduit for business-critical information and program updates. This role will support communications for both DSP and AFP audiences by driving the production of multimedia content for platforms including digital communities and live events. The ideal candidate is a creative executor who can work independently and collaboratively with diverse, cross-functional teams.

Key Responsibilities

• Collaborate with the Head of Creative and ADX Creative team leads to adopt multiple brand guidelines and identities across diverse creative media needs and formats.
• Review internal Creative team intake forms for new project assignments and track ongoing work.
• Concept, design, revise, and deliver digital creative assets such as logos, banners, infographics, gifs, design for print, simple motion design, and PowerPoint presentation edits.
• Adapt design layouts and deliverable types to best-fit the various specs and size requirements of intended mediums.
• Collaborate and communicate with project requesters, facilitating discovery/kick-off calls to understand project needs and flag potential issues.
• Identify and flag complex creative project asks to the ADX Creative Director for 3P agency assignment and execution.
• Upload all assets to internal DAM platforms and tools upon successful project completion.

Requirements & Tech Stack

• Demonstrated proficiency with Adobe creative design software, including Photoshop, Illustrator, After Effects, and InDesign.

Qualifications

• Bachelor's degree, or 2+ years of professional experience.
• 2+ years digital design experience and execution.
• 2+ years background working in or alongside a collaborative multi-disciplinary team, directly with designers, writers, art directors, and/or marketing managers.
• Strong eye for design.
• Proficiency in creating creative assets in a wide variety of digital formats and disciplines.
• Project management skills to prioritize and deliver against multiple, competing priorities.

Preferred Qualifications

• Experience using strong customer service, communication, and interpersonal skills.
• Experience managing multiple projects, prioritizing, planning, and managing time.
• 3+ years working with established brand(s) for a large corporation.
• 2+ years experience designing for print.
• Experience creating graphic templates for others to adopt and self-service.
• 1+ years experience working with project management software such as Asana or Airtable.