Business Development Executive

Shelter Layouts Pvt Ltd

Key Responsibilities

• Lead Management & Customer Engagement
• Handle inbound and outbound calls to prospective customers.
• Engage with leads generated through various marketing channels and databases.
• Understand customer requirements, preferences, and investment interests.
• Provide accurate information about projects, locations, pricing, and amenities.
• Build rapport with customers and maintain professional communication.
• Site Visit Scheduling
• Convince and motivate prospective customers to visit project sites.
• Convert inquiries and leads into confirmed site visits.
• Coordinate with customers and internal teams for site visit scheduling.
• Follow up regularly with customers to maximize site visit conversions.
• CRM Management
• Maintain and update customer information in the CRM system.
• Track lead status, follow-up activities, customer responses, and site visit schedules.
• Ensure accurate and timely data entry for all customer interactions.
• Generate reports and maintain proper lead records.
• Listings & Online Visibility
• Manage and update property listings on various real estate portals and marketing platforms.
• Ensure project information, images, pricing, and descriptions are accurate and up to date.
• Support activities aimed at improving project visibility and lead generation through online platforms.
• Follow-up & Coordination
• Conduct regular follow-ups with prospective customers.
• Coordinate with the sales team regarding qualified leads and scheduled site visits.
• Address customer queries and provide timely responses.

Requirements & Tech Stack

• Experience in CRM handling and customer engagement will be an added advantage.
• Good knowledge of CRM software and lead management.

Qualifications

• Bachelor's Degree in any discipline.
• Freshers with excellent communication skills are welcome to apply.
• Excellent communication and interpersonal skills.
• Ability to handle inbound and outbound calls effectively.
• Strong convincing and negotiation skills.
• Strong follow-up and customer relationship management skills.
• Ability to work in a target-driven environment.