New Grad Field Services Engineer

About the Role

As a New Grad Field Services Technician - Electrical Testing at Shermco Industries, you will be involved in maintaining and testing electrical systems critical to data center operations. Your work will directly impact clients and communities.

Key Responsibilities

• Provide on-site assistance with electrical systems, covering installations, testing, and troubleshooting for voltages from 480V to 600kV.
• Conduct routine maintenance and inspections, including transformer and relay tests, ensuring optimal equipment performance.
• Diagnose and resolve technical issues efficiently, including switchgear, circuit breaker, and relay calibration.
• Maintain professional client relationships, addressing inquiries and providing expert support, including timely responses to emergency calls.
• Keep detailed records of service activities, including reports, client feedback, and necessary product modifications.
• Work closely with cross-functional teams to support continuous improvement and innovation projects.

Requirements & Tech Stack

• Good PC skills, including email, internet, data entry, and Microsoft Excel.
• Experience with PowerDB is a plus.
• Must be able to work safely and adhere to all electrical safety procedures.
• Must be able to drive daily locally/regionally and be available for periodic overnight travel.

Qualifications

• Preferred Education: Associate’s degree from an accredited 2-year technical college in Electrical Power & Controls (EPC) or related field.
• Experience: Relevant experience performing switchgear testing and troubleshooting is an asset.
• Additional Training: Preferred OSHA 30 hour, MSHA, NFPA 70-E, CPR/First Aid/BBP/AED training. (Training can be provided by Shermco.)