(USA) Store Manager, Supercenter

About the Role

The Store Manager - Supercenter position at Walmart is responsible for overseeing facility operations, merchandising, and company direction. This role involves leading management and hourly associates in a dynamic and potentially challenging environment characterized by issues such as high turnover, engagement challenges, inexperienced associates, and recruiting difficulties in a competitive market.

Key Responsibilities

• Develop, communicate, and leverage a strategic vision aligned with company, market, and local plans and tactics.
• Provide supervision and development opportunities for management and hourly associates.
• Uphold the company's Open Door Policy by meeting with associates, listening to concerns, researching issues, and providing resolutions.
• Ensure compliance with company policies and procedures by anticipating and responding to challenging compliance issues, maintaining relationships with officials, and implementing controls.
• Initiate, direct, and participate in community outreach programs.
• Drive the financial performance of the facility by ensuring sales and profit goals are achieved, controlling expenses, and developing action plans to correct deficiencies.
• Model, enforce, and provide direction on proper customer service approaches and techniques.
• Drive sales by accounting for multiple dynamic indicators, ensuring effective merchandise presentation, and assessing economic trends.
• Ensure the success of the Academy training environment and store standards by creating an engaging environment and integrating Academy associates into store activities.
• Serve as a visible operations champion in the Academy program.
• Provide overall direction by analyzing business objectives, developing and implementing business strategies, and measuring outcomes.
• Develop and implement strategies to attract and maintain a highly skilled and engaged workforce, including talent development and succession planning.
• Cultivate an environment of integrity and ethics, developing consequences for violations and supporting the Open Door Policy.
• Develop and leverage internal and external partnerships and networks to maximize business goals.

Requirements & Tech Stack

• Bachelor's Degree and 2 years of general management experience, including financial accountability.
• 4 years of experience supervising at least 50 nonexempt and at least 5 exempt associates/employees, including performance management, mentoring, hiring, and termination.
• OR
• 4 years of general management experience, including financial accountability.
• 4 years of experience supervising at least 50 nonexempt and at least 5 exempt associates/employees, including performance management, mentoring, hiring, and termination.
• Successful completion of all job-required trainings and assessments.
• For facilities selling firearms: Successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training.
• For facilities selling only ammunition with state-specific requirements: May require a current state-issued Certificate of Eligibility.

Qualifications

• Develops, communicates, and leverages a strategic vision.
• Provides supervision and development opportunities.
• Upholds the company's Open Door Policy.
• Ensures compliance with company policies and procedures.
• Initiates, directs, and participates in community outreach programs.
• Drives financial performance of the facility.
• Models, enforces, and provides direction on customer service.
• Drives sales in the facility.
• Ensures the success of the Academy training environment.
• Serves as a visible operations champion in the Academy program.
• Provides overall direction by analyzing business objectives.
• Develops and implements strategies to attract and maintain a highly skilled and engaged workforce.
• Cultivates an environment of integrity and ethics.
• Develops and leverages internal and external partnerships and networks.
• Builds high-performing teams.
• Embraces differences in people, cultures, ideas, and experiences.
• Creates a workplace where associates feel seen, supported, and connected.
• Builds strong and trusting relationships.
• Communicates with impact, energy, and positivity.
• Attracts and retains talent.
• Empowers and develops talent.
• Recognizes others' contributions and accomplishments.
• Maintains and promotes the highest standards of integrity, ethics, and compliance.
• Models Walmart values.
• Acts with humility, self-awareness, honesty, fairness, and transparency.
• Delivers results while putting the customer first.
• Makes decisions based on data, insights, and analysis.
• Balances short- and long-term priorities.
• Displays curiosity and a desire to learn.
• Takes calculated risks.
• Demonstrates courage and resilience.
• Encourages learning from mistakes.
• Drives continuous improvements.
• Adopts and encourages the use of new technologies and skills.
• Supports others through change.

Preferred Qualifications

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• Experience as a Store Manager in a low complexity store.
• 1 year experience as a Store Manager in a medium complexity store.
• 2 years experience as a Store Manager in a high volume retail store.
• Running a fresh or dry grocery area.

Compensation

• Annual salary range: $110,000.00 - $170,000.00
• Additional compensation includes annual or quarterly performance bonuses.
• Additional compensation for certain positions may include:
• Regional Pay Zone (RPZ) (based on location)
• Complex Structure (based on external factors that create challenges)
• State Pay Differential: Washington State: $5,000 (Annually)