International Sales Executive

About Global Pet Cab

Global Pet Cab is an international pet relocation company specializing in safe and reliable domestic and international pet transportation. We assist pet parents with international pet relocation, airline coordination, veterinary documentation, import and export requirements, and end-to-end relocation support across multiple countries. We are looking for a motivated and results-driven International Sales Executive to expand our global customer base, manage international enquiries, and convert potential customers into confirmed pet relocation bookings.

Key Responsibilities

• International Sales & Lead Generation: Identify, contact, and develop new customers seeking international pet relocation services.
• Enquiry Management: Handle enquiries received through WhatsApp, email, telephone, website forms, social media, and other sales channels.
• Customer Consultation: Understand the customer's travel plans, pet details, destination country, preferred travel date, and relocation requirements.
• Quotation & Follow-ups: Coordinate with the operations team to prepare accurate quotations and follow up consistently to convert enquiries into confirmed bookings.
• International Market Development: Develop business opportunities across the USA, UK, Europe, Canada, Australia, New Zealand, the Middle East, and other international markets.
• Sales Conversion: Achieve monthly sales targets, improve conversion rates, and maintain a healthy sales pipeline.
• Customer Relationship Management: Build strong relationships with pet parents, veterinary clinics, international pet relocation agents, and business partners.
• Documentation Coordination: Work with the operations team to understand basic pet relocation requirements, airline restrictions, import permits, health certificates, and export documentation.
• CRM & Reporting: Maintain accurate customer records, enquiry status, follow-up schedules, quotations, and sales reports in the company's CRM.
• Cross-Team Coordination: Coordinate with operations, customer support, and accounts teams to ensure a smooth customer experience from initial enquiry to booking confirmation.
• Business Development: Explore referral opportunities, strategic partnerships, and new international markets to generate additional revenue.

Requirements & Tech Stack

• Bachelor's degree in Business Administration, Marketing, Commerce, or a related field preferred.
• Experience in international sales, inside sales, customer acquisition, or business development is preferred.
• Excellent verbal and written communication skills in English.
• Strong negotiation, persuasion, presentation, and follow-up skills.
• Ability to communicate professionally with customers from different countries and cultural backgrounds.
• Basic knowledge of MS Excel, Google Sheets, email communication, and CRM software.
• Ability to manage multiple enquiries and work in a target-driven environment.
• Strong customer service mindset, problem-solving ability, and attention to detail.
• Willingness to learn international pet relocation procedures, airline requirements, and destination-country regulations.
• Preferred Experience:
• Experience in international sales, travel and tourism, logistics, freight forwarding, relocation services, or the pet industry.
• Experience handling international customers and converting enquiries into paid bookings.
• Familiarity with WhatsApp Business, lead management systems, and online sales channels.

Key Performance Indicators (KPIs)

Performance will be evaluated based on:

• Number of qualified leads contacted and managed.
• Enquiry response time and follow-up consistency.
• Monthly sales and revenue targets achieved.
• Enquiry-to-booking conversion rate.
• Number of confirmed international pet relocation bookings.
• Accuracy of CRM updates and sales reporting.
• Customer satisfaction and quality of communication.
• New business opportunities and referral partnerships generated.

Working Conditions

• Full-time position based at the company's Bangalore office.
• Working days and timings as per company policy.
• Salary will be based on experience, skills, and suitability for the role.
• Performance-based incentives may be offered in accordance with company policy.

Ideal Candidate

We are looking for someone who is proactive, confident, professional, and passionate about sales. The ideal candidate should be comfortable speaking with international customers, understanding their needs, explaining our services, following up professionally, and closing sales while maintaining customer trust.

• Join Global Pet Cab and help pet families move their beloved companions safely across borders.