Customer Experience Coordinator
Platinum Coastal Group
Doral, FLFresher55m agovia LinkedIn
About the Role
This entry-level opportunity helps coordinate the details and interactions that shape a positive onsite customer experience. People contact is central to the role. This is an on-site position with regular face-to-face interaction. The role is designed for someone comfortable working directly with customers, clients, members, community participants, partners, or onsite coworkers rather than working exclusively behind the scenes.
Key Responsibilities
- Support customer check-ins, requests, appointments, or service touchpoints
- Interact directly with customers throughout their visit
- Coordinate needs with appropriate departments
- Track feedback and recurring service opportunities
Qualifications
- Personable
- Dependable
- Comfortable starting conversations
- Organized
- Coachable
- Able to communicate professionally in a fast-moving environment
Related experience can be helpful, but transferable experience from retail, hospitality, customer service, campus activities, athletics, or other people-facing work may also be relevant.
Skills
- Customer Service
- Customer Experience