Technical Writer Intern
TraceLink
About the Role
TraceLink is seeking a Technical Writer Intern to join our Technical Communications team. This internship offers an excellent opportunity to gain hands-on experience creating user-focused technical documentation in a collaborative, fast-paced product development environment. You will work alongside experienced technical writers, product managers, engineers, UX designers, and other cross-functional teams to create and maintain documentation that helps customers effectively use TraceLink products.
This position reports to the Manager, Technical Communications, and is part of the Services Organization.
Key Responsibilities
- Create and maintain documentation that helps customers effectively use TraceLink products.
Requirements & Tech Stack
- Interested in technology
- Detail-oriented
- Analytical and likes to solve problems
- Self-motivated; thrives in a fast-paced environment
- Clear communications skills
- Basic understanding of supply chain management
Tools and Skills You Will Gain
- Learn new software, including MadCap Flare, Confluence, and JIRA.
- Hands-on experience creating documentation for enterprise software products.
- Mentorship from experienced technical writers.
- Opportunity to learn industry-standard documentation tools and processes.
- A strong foundation in technical communication and enterprise software documentation.
- Work with team members from around the world (US, Europe, and India).
- Learn about the Health Sciences industry.
- Be agile, working in an agile software environment for cloud-based products.
Qualifications
- Strong written and verbal communication skills in English.
- Excellent creative abilities.

