Business Analyst & Strategy Associate, CTS

About the Role

The Business Analyst & Strategy Associate works directly with the EVP of CTS and the senior Business Development team in a chief-of-staff-style capacity. This is a high-visibility, high-learning role designed for an exceptionally sharp early-career professional, with a clear development path into business development, strategy, or operations leadership.

Key Responsibilities

• Operating Rhythm: Run the CTS leadership and BD meeting cadence, including weekly Level 10 (L-10) meetings – prepare agendas and scorecards, track Rocks and to-dos, maintain the issues list, capture decisions, and drive follow-through to closure.
• KPI and Business Tracking: Own the CTS scorecard and KPI dashboards (pipeline, bookings, win rate, revenue, margin, and key operational metrics); flag trends and gaps early and recommend corrective actions.
• Market and Competitive Intelligence: Analyze clinical-trial landscapes, sponsor and Contract Research Organization (CRO) activity, and competitor moves using GlobalData and other sources; build target account lists and pre-meeting prospect briefs for BD executives.
• Customer Relationship Management (CRM) and Pipeline Management: Maintain CRM data quality and discipline across the BD team; produce weekly pipeline reports and forecasts; support account planning and opportunity reviews.
• AI-enabled Productivity: Use AI tools to accelerate research, analysis, proposal drafting, and reporting; identify and help implement new AI use cases that make the BD team faster and more effective.
• Proposal and Request for Proposal (RFP) Support: Coordinate inputs for Request for Information (RFIs), RFPs, and proposals across functions; support pricing and opportunity models in partnership with Finance and Operations.
• Executive Communications: Prepare clear, concise presentations, briefing documents, and materials for customer pitches, conferences, leadership reviews, and executive updates.
• Strategic Projects: Lead or support special projects for the EVP of CTS, such as market and service-line assessments and process improvements, and support annual budget and monthly forecast preparation in partnership with Finance.
• Cross-functional Coordination: Act as the connector between Business Development, Project Management, Supply Chain, Operations, Quality, and Finance to keep initiatives on track and stakeholders informed.

Requirements & Tech Stack

• Microsoft Excel and PowerPoint skills.
• Hands-on experience using AI tools for research, analysis, or writing.
• Familiarity with EOS (Entrepreneurial Operating System) or similar operating frameworks is preferred.
• Experience with a CRM system is preferred.
• Experience with a business-intelligence or visualization tool (e.g., Power BI, Tableau) is preferred.
• Exposure to market-intelligence databases such as GlobalData or similar is preferred.
• Experience with NetSuite or another ERP system is preferred.

Qualifications

• Bachelor’s degree in business, economics, finance, engineering, life sciences, or another analytical field, with a strong academic record.
• 0–3 years of professional experience; relevant internships, consulting or research projects, case competitions, and student leadership roles are valued.
• Exceptional analytical and problem-solving ability.
• Excellent written and verbal English communication skills.
• Strong attention to detail.
• Intellectually curious, fast-learning self-starter who takes ownership without being asked.
• Highly organized; able to support multiple senior executives and keep many threads moving at once.
• Discreet and trustworthy with confidential commercial and business information.
• Confident communicator who can hold their own with senior leaders and customers.
• Positive, can-do attitude.
• Commitment to supporting colleagues and contributing to team success.
• Coursework, internship, or other exposure to life sciences, pharma, healthcare, or clinical trials is preferred.