Work Based Learning Program Data Center Operations Technician
Amazon Web Services (AWS)
Hayward, CA0–20 yrs1h agovia LinkedIn
About the Role
Amazon Web Services (AWS) is seeking Data Center Technicians as part of our Work Based Learning Program (WBLP). This is a trainee position requiring reporting to a site location. AWS has multiple WBLP trainee openings in 2026. Trainees will participate in a 12-month work and training program in our SFO facilities.
Key Responsibilities
- Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution.
- Solve problems at their root and step back to understand the broader context.
- Maintain service level agreements through the implementation of proactive issue detection and reporting.
- Participate in shift rotations to support 24/7 data center operations.
- Travel within the regional work area is required.
Physical Requirements
- Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds.
- Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed.
- Working in cramped and/or elevated and/or noisy environments.
- Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day.
- Ascending and descending ladders, stairs, and gangways safely and without limitation.
- Tolerance for working in non-climate-controlled environments with temperature fluctuations.
Requirements & Tech Stack
- High school or equivalent diploma.
- Are 18 years of age or older.
- Willingness to participate in shift rotations to support 24/7 data center operations.
- Eligible candidates must have work authorization without employer intervention to be considered.
- Required to have a reliable personal vehicle and a valid driver’s license to travel within the regional work area.
Preferred Qualifications
- Knowledge of computer hardware components and operating systems.
- Experience with Microsoft Office products and applications.
- Experience managing work and priorities through a ticketing system and coordination with Manager.
- STEM classes or vocational course curriculum education.